In our operations center, we advise and support Austrian customers 24 hours a day – 365 days a year – and rely on a global network of 750,000 partner companies. As an AI Engineer, you will have a Transformation role and will design, build, deploy, and operate AI solutions that support real operational use cases across the 4 countries of the Unit and the different business lines as Mobility, Travel assistance, Travel claims, Customer Service, Claims, Fraud, Back-Office, Sales, and Support functions. You will work closely with Operations, IT, Data, and Digital teams, while strictly adhering to AI governance frameworks (GDPR, EU AI Act, Generali Group standards). You will be in touch with the stakeholders of the Unit to gather the business needs and opportunities for AI implementation, listing, analyzing and structuring the needs and initiatives considering their impact, feasibility, ...
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