You already have a minimum of 5 years' professional experience as a Business Analyst, consultant, or in a similar role, ideally in the services sector ; * Needs Analysis: collaborate with internal departments to identify business needs and user requirements related to our Aftersales & IT systems ; * Develop & Write functional specifications : Develop business analyses, detect opportunities, and translate them into functional specifications and user stories for IT development ; * Familiarity with business analysis tools (e.g., Excel, Power BI, SQL) is preferred ; In order to support the growth of our Aftersales Department, we are currently looking for a Business Analyst to join our HQ Team in Brussels. If you are passionate about Africa and Business Transformation, this position is for you! As a Business Analyst - Aftersales at SMT, you will play a central role in the continuous improvement of ...
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