As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and developing the activities within your department. In this central role, you combine strategic insight with operational leadership, managing a number of Planning Officers and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc. * You ensure that tools and systems developed within the organization are efficiently rolled out, correctly used, and embedded in daily operations. * You are responsible for the management, coaching, development, and evaluation of your N-1s (Planning Officers & Planning Experts). * You work actively with Operations Managers, Operational Team Leads, and Customer
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