Act as the primary point of contact for clients and coordinate interactions with internal teams (marketing, technical teams, sales administration, customer support, logistics, after-sales service) to ensure a seamless and consistent customer experience. * Leverage technical and commercial support teams (photometry, sales administration, technical service, after-sales service) to design and deliver projects that meet customer expectations, on time and to the required quality standards. * Minimum 10 years of B2B experience, including significant experience in Key Account / Strategic Account management, ideally in technical environments (industry, energy, pharmaceutical, etc.). * A technical background or strong affinity with technical solutions is an asset Technical & Professional * Strong cross-functional collaboration with internal teams (marketing, finance, supply chain, technical teams).
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