Our objective: industrialize AI at scale to improve: Operational efficiency, customer experience, decision-making, and automation and productivity. * Design and develop AI/ML solutions for fraud detection, claims automation, document analysis, conversational AI (voicebots, chatbots, WhatsApp), and decision support * Implement AI on concrete use case to increase efficiency as in Operations (dispatching, call automation, claims triage, etc…) In Northern Europe, at Unit level (Belgium, Germany, Switzerland and Austria) we are accelerating an ambitious AI-driven transformation to reshape how assistance is delivered across: Mobility (roadside assistance), travel assistance, travel claims, customer service, fraud & leakage, sales, and support functions - All within a strong framework of governance, compliance, and responsible AI. As an AI Engineer, you will have a Transformation role and will design, ...
more