This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. * is a facilitator of the digitalization & innovation process to identify digitalization & innovation opportunities that expand, optimize, improve businesses, existing operations and also allow the creation of new services, products and / or business models with the potential to become rapidly repeatable, scalable and profitable. * monitors and discovers various technological options, trends, market and customer needs that may generate future business opportunities and possible new and
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