We have a variety of vendors who provide these services; however, we have an opportunity for more formal, aligned, disciplined, and governed management of their performance and strategic alignment with the business to execute. It involves overseeing scope expansion and implementation, change management activities, steady state transition and country stabilization activities. This role also requires collaboration with the broader external workforce team and External Worker Program Director to implement global continuous improvement initiatives at the local level. This role provides critical operational execution and oversight across EMEA, enabling Snr Managers to focus on strategic oversight, governance and stakeholder alignment, while ensuring consistent delivery, stabilization and risk management of the force program in EMEA. Service Delivery Operations / Technology Management
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