You'll shape customer-facing experiences like order tracking, delivery communication, and our Help Center, while also building and improving the operational systems behind workforce management, including employee data integrations, working-hour tracking for productivity and payroll, compliance and identity verification.. * Own the product vision and roadmap for post-order customer touchpoints, including order tracking, delay management, delivery status communication, and post-order feedback * Build and maintain workforce management tools and integrations (scheduling, punching, HR system integrations, compliance workflows) * 2+ years of product management experience, ideally with exposure to both consumer-facing products and operational/back-office systems * Experience in logistics, delivery, marketplace, or workforce management products
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