Our client, a leading company in the fashion industry, is looking for a Sales Support Representative German/ French/ English (M/F).
As Brand Ambassador the Sale Support will perform effective Outbound Calls to take care of new Business Inquiries and make sure they convert Prospect into Active Customers through the most appropriate Sales Channel (Dealers network or direct account creation) based on Commercial Strategy.
The Sales support will contact inactive, prospects as well as existing customers to increase brand awareness, promote new collection introduction, execute cross selling & upselling activities to achieve country Sales target in strong cooperation with the Sales Manager.
They will develop and maintain of the Dealer Network ensuring “state of the art” dealers’ website, on-time communication campaign as well as monitoring & tracking new business inquiries according defined Service KPI’s.
The Sales Support will travel time to time to increase new collection presentation, visit customers and meet prospects at the Fairs.
Excellent command of German (both written and oral - native level) with a good level in English &/or French
Passion for Customer. We are a Premium Brand and we have to offer a world class service.
Proven Sales Support /Inside sales experience - with textile and fashion brands is an asset
Confident and comfortable making calls with strong communication skills, verbal and written (with a nice voice)
Excellent interpersonal skills to deal with customers and collaborate with other departments in the company, such as Sales, Customer Care, Finance, Logistic & Marketing.
Affinity with Fashion – textile Industry
Ability to multi-task, prioritize and manage time effectively
Problem-solving and -analysis
Stress tolerance and flexibility in the event of peak of activities
Knowledge of ERP, Word, Excel and Outlook
A unique experience, with the ability to learn and grow.
A young and dynamic working environment with a strong sustainable focus.