The successful candidate will grow existing customers, create new customers and maintain sales while increasing customer satisfaction. Based in Antwerp and travel regularly as needed.

Main tasks and responsibilities are:

Explore market potentials and Achieve sales growth

• Establish sales strategy/tactics; obtain orders and establish new accounts; plan and organize daily work; visit and/or call existing and potential customers; analyze customer requirements, strategic plans and objectives; recommend solutions with the company’s products; keep management informed through regular activity reports and communications
• Focus on customer retention and new business penetration (mainly Latin America with possibility for expansion to other markets)

  
 Ensure customer service and satisfaction

• Manage and monitor sales order process from data collection through order acceptance to delivery in a timely and professional manner; provide technical support to customers on complex orders; identify and resolve customer complaints
• Develop a thorough understanding of customer’s business, mission, strategy, operational issues; advise customers on best product mixes to accomplish their objectives; recommend logistic and/or special considerations

Develop your company’s image and brand

• Participate in related trade shows and conferences
• Recommend changes in products, service and policy by evaluating product results and competitive developments
• Provide ongoing information regarding market trends, issues and requests related to products
• Contribute to team efforts by accomplishing related results in a cooperative and supportive manner; participate in team sales calls, proposal development, pricing presentations, consultative selling techniques and order closing strategies