Service delivery manager in a dynamic international organization
Company and context of the position
We work together with a company in the fintech industry that has 3 offices in the BeNeLux and Asia.
In Belgium, our client can rely on 45 dynamic employees who all work closely together to achieve the common mission to help other companies with their financial expertise in the best way possible.
The internal IT team can be described as a rather small IT management team of 2 collaborators.
The company decided in the past to outsource all the hands-on IT activities.
To support the expanding IT needs of the business, our client would like to expand their team by engaging a service delivery manager who will be focusing more on the infrastructure needs of the company.
They have a cloud-based infrastructure environment (Azure, O365, …) at the moment.
The main challenge
This challenge entails; managing the relationships with the external IT suppliers, monitoring the SLA's with the suppliers, coordinating incidents/technical issues with the external IT support team of 2 1st/2nd line support engineers, coordinating roll-out projects, managing the cloud environment, …
Primary responsibilities include:
The offer of our client for this position
Our client offers a permanent position in a dynamic work environment with a CDI directly on their payroll.
They can offer a full package (company car, fuel card, insurances, …) with excellent work life balance benefits and interesting responsibilities to further enhance your skills.
The interview process at our client consists out of several rounds. Before your first interview at our client, we organise a meeting through videoconference to help you in the preparation of the interview with our extra information about the client and the questions they might ask you during the interview.
Interested to learn more?
Don't hesitate and apply now!