Introduction
Are you ready for this important role and is CRM your passion? Then you are the person (m/f/x) we are looking for at our headquarters in Puurs.
Your job
- You are responsible for the further roll-out of SAP C4C as our global CRM application. Main focus at the moment is the Sales domain, but Customer Service must also be considered. For marketing purposes, we have another platform for which a colleague is responsible, but of course there is a close interaction.
- Together with the business, you determine the further roadmap and are responsible for its realisation. You take a proactive look at the CRM market and examine which functionalities, novelties and alternatives are relevant to our company.
- You are hands-on and contribute to the functional and technical analyses of our CRM application. Where necessary you can configure SAP C4C yourself.
- You manage the relationship with our external partner who is responsible for the development and you direct these development resources.
- Besides analyses, you are also responsible for training users, writing manuals, testing and optimising our CRM solution. You coach an employee who supports you with these tasks.
- You supervise a project from A to Z; you take on the role of project leader.
- You provide first-line assistance in the event of questions or problems.
Your profile
- You have at least a Bachelor's degree or equivalent through experience;
- You preferably have 5 years of relevant work experience in a similar role.
- You have a strong affinity with IT, CRM, sales and/or marketing and you are willing to learn new software.
- You have the knowledge or experience with SAP cloud for customer or another CRM package is a plus.
- You are an enthusiastic and communicative team player with a hands-on approach.
- Stakeholder management has no secrets for you; you can smoothly work together with a diverse group of business colleagues, solve conflicts, align violins and you also dare to say no.
- You like to approach things in an analytical and process-oriented way;
- Your eagerness to learn, to work in a planned way, your critical mind, your accurate & structured way of thinking and acting perfectly describe your talents;
- You speak and write fluently Dutch and English. Knowledge of French is a plus.
Our offer
- Your permanent workplace is at our headquarters in Puurs, but you are flexible and can also regularly commute to our office in Deinze.
- We offer a role with responsibility and plenty of variation. You become part of a dynamic, international and fast-growing business group with an open, pleasant and friendly working culture in which you’re never far from the center of decision-making.
- You have colleagues by your side who support you in an open and agreeable atmosphere, allowing you to perform your role in a professional way.
- You get a permanent contract with comprehensive internal training.
- This role offers space for personal development and entrepreneurship.
- We can promise you a personalized remuneration package tailored to your professional experience and skills, as well as extra-legal advantages and 12 extra days of annual leave (ADV) on top of your statutory leave.
- You will mainly be working from our office in Puurs-Sint-Amands, located in the Pullaar industrial park and easily accessible via the A12 or N16.
Interested in this role?
Don’t hesitate to give Ann Van den Broeck a call at 09 321 99 35. Or send your motivation letter and CV via the Apply Now button as soon as possible.
We guarantee your application will be treated confidentially.
