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We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.
You will
- Manage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, maintaining fixed-asset accounting register, preparing budget input, procurement of new hardware and software and implementation and configuration of new assets - Lead or support on-site project implementation/deployment efforts with regard to implementation of new Digital products, lifecycle refresh of hardware solutions and all technical implementation work related to the build-up of new locations- Provide 2nd level hardware and software support for end users at multiple sites within a defined region, and provide remote, aft.er-hours support for business critical issues, aligned with Central Group Digital service operations framework
In this role you will report to the Country Service Operations Team Leader (or Country Service Operations Manager directly where appropriate)
- Manage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, maintaining fixed-asset accounting register, preparing budget input, procurement of new hardware and software and implementation and configuration of new assets - Lead or support on-site project implementation/deployment efforts with regard to implementation of new Digital products, lifecycle refresh of hardware solutions and all technical implementation work related to the build-up of new locations- Provide 2nd level hardware and software support for end users at multiple sites within a defined region, and provide remote, aft.er-hours support for business critical issues, aligned with Central Group Digital service operations framework
In this role you will report to the Country Service Operations Team Leader (or Country Service Operations Manager directly where appropriate)
You will be responsible for ensuring business continuity of all supported Digital products and platforms by providing technical specialist competence in an independent way, to maximize efficiencies and meet the identified business demands. You provide professional IT support with a high service level to different IKEA units (across different locations when applicable).To be successful in this role you are self-reliant and motivated with a proven ability to work as part of a team as well as independently with local language skills if applicable.On occasion open to mobility to different unit stores.
