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Mitsubishi Chemical Advanced Materials, a group company of Mitsubishi Chemical Corporation (MCC), is a leading global manufacturer of high-performance thermoplastic materials. We have locations in 20 countries and more than 2800 employees.
As a member of the global ICT Team, you will be responsible for the performance of global and local ICT services for Europe, and for managing the EU ICT Support and Operation resources. Reporting to the Global head of IT, you will act as the trusted advisor to the European management team and help translate business strategy to IT priorities. You will be accountable to manage and communicate business requirements, making recommendations on how to translate business strategic priorities into accelerated IT enablement programs while professionalizing the maintenance and security of our ICT environment to ensure optimal data and network integrity, availability and efficiency.
Responsible for ICT management across our European sites you will lead a team with members in Germany, Belgium, The Netherlands, Switzerland and Italy. Base location is flexible across these countries, and travel is required across the sites to effectively support the business.
Responsibilities in the role will include but is not limited to:
Responsible for ICT management across our European sites you will lead a team with members in Germany, Belgium, The Netherlands, Switzerland and Italy. Base location is flexible across these countries, and travel is required across the sites to effectively support the business.
Responsibilities in the role will include but is not limited to:
- Execution of Global ICT Support and Operation through defining, deploying, operating and improving service management for Europe, in collaboration with global peers
- Coordination of all European ICT related operational matters, including incident-problem-and change management
- Establishing and improving selected Global ICT services, including clear KPIs and SLAs and taking global accountability for selected services
- Fostering the business adoption of local and global ICT projects
- Representing ICT in the regional management team and translating business strategy into ICT priority projects
- Building and maintaining relationships with ICT suppliers through implementation of global vendor management
- Contributing to the preparation of the European and global ICT budget and ensuring cost effectiveness for the ICT department
Previous experience of supporting ICT across a global or regional scope, including team management, service management and financial management, is essential, along with a bachelor’s or higher degree in Computer Science, Information Systems, or equivalent education or work experience.
Experience of ITIL service management and knowledge of security standards and frameworks such as NIST/ISO/IEC 27000 series and similar safety standards are required. You will have significant ICT knowledge and experience across operating systems, databases, applications and data networks, with relevant knowledge of legal and regulatory requirements. Microsoft or Network Certifications are highly desirable.
In addition to fluency in spoken and written English, other European languages would be advantageous.
Experience of ITIL service management and knowledge of security standards and frameworks such as NIST/ISO/IEC 27000 series and similar safety standards are required. You will have significant ICT knowledge and experience across operating systems, databases, applications and data networks, with relevant knowledge of legal and regulatory requirements. Microsoft or Network Certifications are highly desirable.
In addition to fluency in spoken and written English, other European languages would be advantageous.
Competitive salary and benefits.
Working is a big part of your life so it's important that you feel both satisfied and challenged by your daily tasks. Mitsubishi Chemical Advanced Materials is a global company with manufacturing sites and offices in almost every part of the world. We offer a wide range of different products in different markets. Our teams work in a cross-functional way, using all kinds of competencies.
Working is a big part of your life so it's important that you feel both satisfied and challenged by your daily tasks. Mitsubishi Chemical Advanced Materials is a global company with manufacturing sites and offices in almost every part of the world. We offer a wide range of different products in different markets. Our teams work in a cross-functional way, using all kinds of competencies.
