IT Helpdesk Support Officer
- Brussels
We are looking for 10 IT Support Agents to work for one of our prestigious client in Brussels - Brayton Global is a fast growing company based in Brussels and specialized in IT. We are looking for motivated Helpdesk: any level is accepted - you can be freshly gratuaded, with one year experience, medior or senior! Brayton Global SPRL * Brussels * Contract duration unspecified * Full Time - Introduction - Our target is to find you the best position where you will flourish and go beyond your limits - Your responsibilities * Making an initial assessment of incident, attempting to resolve * Recording and tracking incident and problem information in a ticketing system * Monitoring progress of incident resolution relative to the appropriate SLA * Managing the incident life-cycle, including closure and verification * Participate in reconfiguration and installation of PC environement
We are looking for 10 IT Support Agents to work for one of our prestigious client in Brussels - Brayton Global is a fast growing company based in Brussels and specialized in IT. We are looking for motivated Helpdesk: any level is accepted - you can be freshly gratuaded, with one year experience, medior or senior! Brayton Global SPRL * Brussels * Contract duration unspecified * Full Time - Introduction - Our target is to find you the best position where you will flourish and go beyond your limits - Your responsibilities * Making an initial assessment of incident, attempting to resolve * Recording and tracking incident and problem information in a ticketing system * Monitoring progress of incident resolution relative to the appropriate SLA * Managing the incident life-cycle, including closure and verification * Participate in reconfiguration and installation of PC environement
Less
More