Jobs en tant que Sales Support à Brussels

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Customer Success Manager

Isabel NV

Brussel

The Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. The Customer Success Manager should engage with customers, maximize value and create strategies to grow our customer base. The Customer Success Manager is and . * Lead our Customer Success team, creating and executing a cohesive strategy including goals, performance, and key metrics to drive retention and expansion, Customer Lifecycle Management process, and tooling. * Knowledge of customer success processes, organization and responsibilities. The person fulfilling this role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. They will be responsible for the customer lifecycle from the point a contract has been signed. * Analyze customer data to improve customer experience. The Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. The Customer Success Manager should engage with customers, maximize value and create strategies to grow our customer base. The Customer Success Manager is and . * Lead our Customer Success team, creating and executing a cohesive strategy including goals, performance, and key metrics to drive retention and expansion, Customer Lifecycle Management process, and tooling. * Knowledge of customer success processes, organization and responsibilities. The person fulfilling this role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. They will be responsible for the customer lifecycle from the point a contract has been signed. * Analyze customer data to improve customer experience.
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Brand Marketing specialist

Arbalett

Brussels

The Brand Marketing Specialist (BMS) will be responsible for guiding the Marketing in coordination and in close contact with Sales & Marketing. Business to business marketing includes the design and implementation of co-marketing agreements with brand holders, refinement of product messaging, and communicating direct to consumer marketing activities and how these efforts benefits brand holders. * Develop, discuss internally, implement and execute the marketing plan (e.g., key messaging, brand positioning, competitive assessment, marketing objectives/strategies, consumer segmentation). This position is responsible for direct to consumer and business to business marketing functions. Direct to consumer marketing activities are primarily digital in nature and should be designed and implemented in order to increase consumer awareness and knowledge of our clients' ingredients. The Brand Marketing Specialist (BMS) will be responsible for guiding the Marketing in coordination and in close contact with Sales & Marketing. Business to business marketing includes the design and implementation of co-marketing agreements with brand holders, refinement of product messaging, and communicating direct to consumer marketing activities and how these efforts benefits brand holders. * Develop, discuss internally, implement and execute the marketing plan (e.g., key messaging, brand positioning, competitive assessment, marketing objectives/strategies, consumer segmentation). This position is responsible for direct to consumer and business to business marketing functions. Direct to consumer marketing activities are primarily digital in nature and should be designed and implemented in order to increase consumer awareness and knowledge of our clients' ingredients.
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Service Engineer - Automated Building Solutions

Robert Walters

Brussels

A leading High-Tech Automated Building Solutions company is looking for a Service Engineer - Automated Building Solutions to develop their growing activities for the Belgium and Luxembourg market. Strong command in French and Dutch with good commercial skills are a must for the position of Service Engineer - Automated Building Solutions. * Provide commissioning, repairs and troubleshooting services to the customers * Assess customer automated building systems and plan and complete preventative maintenance on time - You have at least a couple of years of experience in a service role in a similar area. If you are service with a good commercial feeling, don't hesitate to . Robert Walters * Brussel * Contract duration unspecified * Full Time * Supporting marketing and sales activities such as exhibitions and new product launches * Provide up to date training on the new products updates to customers A leading High-Tech Automated Building Solutions company is looking for a Service Engineer - Automated Building Solutions to develop their growing activities for the Belgium and Luxembourg market. Strong command in French and Dutch with good commercial skills are a must for the position of Service Engineer - Automated Building Solutions. * Provide commissioning, repairs and troubleshooting services to the customers * Assess customer automated building systems and plan and complete preventative maintenance on time - You have at least a couple of years of experience in a service role in a similar area. If you are service with a good commercial feeling, don't hesitate to . Robert Walters * Brussel * Contract duration unspecified * Full Time * Supporting marketing and sales activities such as exhibitions and new product launches * Provide up to date training on the new products updates to customers
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Business Support Officer Planning & Data Insights

bpost

Brussels

That's why we are permanently connected to the business and the teams on the ground. They are the strength of our business. bpost * Brussels * Contract duration unspecified * Full Time - Goal - bpost is always on the move. We create an environment for our people with challenging projects, inspiring collaborations and the latest technologies, with interesting job opportunities and training programs for everyone. Within this story, we are looking for a Customer Care Coordinator for the Key Account Service Desk team at our Parcels & Logistics department. Your mission - Customer care for parcels & logistics is responsible for handling complaints and questions from the top 150 bpost parcels of customers. Your main goals as resource planner – data insights specialist are ensuring a waterproof and correct insights in different data. About the job * You make the daily resource . That's why we are permanently connected to the business and the teams on the ground. They are the strength of our business. bpost * Brussels * Contract duration unspecified * Full Time - Goal - bpost is always on the move. We create an environment for our people with challenging projects, inspiring collaborations and the latest technologies, with interesting job opportunities and training programs for everyone. Within this story, we are looking for a Customer Care Coordinator for the Key Account Service Desk team at our Parcels & Logistics department. Your mission - Customer care for parcels & logistics is responsible for handling complaints and questions from the top 150 bpost parcels of customers. Your main goals as resource planner – data insights specialist are ensuring a waterproof and correct insights in different data. About the job * You make the daily resource .
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Event Coordination for digital events - Paid internship

QED

Brussels

Type of contract: 6 months paid internship (CIP contract) * Internship We help companies and organizations to make their voices heard towards relevant policy makers and stakeholders through both in-person and virtual events. * Speaker booking & management for virtual events. * Assist with the operational tasks of virtual events in our studio. * Technical support for speakers during our virtual events. * Identifying possible events of interest by conducting market research. This position is a unique opportunity to expand your knowledge and engage your creativity for virtual and hybrid events. You will work closely with colleagues in all stages of the “event life cycle''. The internship will ideally start end of March 2021 and last for a limited period of 6 months. * Knowledge of event production will be considered an asset. * Relevant university degree: event management, business, communication or similar. * Brussels Type of contract: 6 months paid internship (CIP contract) * Internship We help companies and organizations to make their voices heard towards relevant policy makers and stakeholders through both in-person and virtual events. * Speaker booking & management for virtual events. * Assist with the operational tasks of virtual events in our studio. * Technical support for speakers during our virtual events. * Identifying possible events of interest by conducting market research. This position is a unique opportunity to expand your knowledge and engage your creativity for virtual and hybrid events. You will work closely with colleagues in all stages of the “event life cycle''. The internship will ideally start end of March 2021 and last for a limited period of 6 months. * Knowledge of event production will be considered an asset. * Relevant university degree: event management, business, communication or similar. * Brussels
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Junior/Medior Digital Marketing Consultant

4Psquare

Mechelen, Antwerp, Leuven, Brussels

Are you a Junior/Medior Digital Marketeer with 1-3 years of digital marketing experience and interested to become part of a Vibrant Community of Marketing Consultants? * Digital Marketing experience as consultant within large corporate companies - With us you can grow into a Digital Marketing Expert thanks to challenging projects and a learning community. * You will be managing challenging assignments in digital marketing (1 project for 1 client at the same time) * You will expand your scope to operational and strategic digital marketing assignments for big corporate clients in various industries * 1-3 years of experience in Digital Marketing (digital communication, sea/seo, emailmarketing, e-commerce, social media management, content management systems, ...) * Fast personal growth in the domain of digital marketing 4Psquare * Mechelen, Antwerp, Leuven, Brussels * Contract duration unspecified * Full Time Are you a Junior/Medior Digital Marketeer with 1-3 years of digital marketing experience and interested to become part of a Vibrant Community of Marketing Consultants? * Digital Marketing experience as consultant within large corporate companies - With us you can grow into a Digital Marketing Expert thanks to challenging projects and a learning community. * You will be managing challenging assignments in digital marketing (1 project for 1 client at the same time) * You will expand your scope to operational and strategic digital marketing assignments for big corporate clients in various industries * 1-3 years of experience in Digital Marketing (digital communication, sea/seo, emailmarketing, e-commerce, social media management, content management systems, ...) * Fast personal growth in the domain of digital marketing 4Psquare * Mechelen, Antwerp, Leuven, Brussels * Contract duration unspecified * Full Time
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CUSTOMER SERVICE IMPORT - EXPORT

Profile Group

Brussels

In the Benelux they operate as 2 well-known brands, each with its own corporate identity, product lines and customer profiles. * You are in daily contact with your customers, suppliers, drivers, customs, ... * You manage all the import and export documents for your customers The Dehon Group is an international family business employing around 700 people operating in more than 40 countries and headquartered in Paris and Brussels. One of its main activities is the distribution of industrial products for the HVAC markets, such as refrigerants, heat transfer fluids, industrial gases, oils, etc. Given the growth of its activity, the Dehon Group is looking for a - We are looking for an Administrative Talent with affinity for transport, import, export and customs. You manage your clients' files from A to Z and make sure that all administrative activities are carried out. In the Benelux they operate as 2 well-known brands, each with its own corporate identity, product lines and customer profiles. * You are in daily contact with your customers, suppliers, drivers, customs, ... * You manage all the import and export documents for your customers The Dehon Group is an international family business employing around 700 people operating in more than 40 countries and headquartered in Paris and Brussels. One of its main activities is the distribution of industrial products for the HVAC markets, such as refrigerants, heat transfer fluids, industrial gases, oils, etc. Given the growth of its activity, the Dehon Group is looking for a - We are looking for an Administrative Talent with affinity for transport, import, export and customs. You manage your clients' files from A to Z and make sure that all administrative activities are carried out.
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Customer Care

Walters People

Brussels

For , we are looking for a Customer Care to support the company development. If you are an easy communicator with a strong focus on customer relations, then this Customer Care job is for you. As part of the customer service team, you will mainly be in charge of the Benelux market. * Being the single point of contact for customer inquiries. * Answering calls to provide information and advice about products, commercial policy, terms and condition for existing customers. * Managing complaints and find quick and innovative solutions to make sure the customers' experience is positive at the end of the day. * Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. * Customer-oriented, good listener. Are you dynamic, autonomous and customer-oriented ? Walters People * Brussels * Contract duration unspecified * Full Time For , we are looking for a Customer Care to support the company development. If you are an easy communicator with a strong focus on customer relations, then this Customer Care job is for you. As part of the customer service team, you will mainly be in charge of the Benelux market. * Being the single point of contact for customer inquiries. * Answering calls to provide information and advice about products, commercial policy, terms and condition for existing customers. * Managing complaints and find quick and innovative solutions to make sure the customers' experience is positive at the end of the day. * Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. * Customer-oriented, good listener. Are you dynamic, autonomous and customer-oriented ? Walters People * Brussels * Contract duration unspecified * Full Time
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Sales Recruitment Consultant

STHREE BELGIUM

Brussels

In the role of sales recruitment consultant you will have a 360° position with us and you will be a specialist in your market. - Strong interest in recruitment and sales or a first relevant work experience behind you. SThree is a renowned talent selection agency worldwide, known as a recruitment specialists on their niche market within STEM (Science, Technology, Engineering and Math). You will become a specialist and participate in delivering recruitment services to a whole new level. Secondly, you are also responsible for the entire recruitment process. In addition, you are also responsible for the follow-up of our consultants who carry out technical projects for our clients, for projects you can think of technical innovation and projects around sustainability. In the role of sales recruitment consultant you will have a 360° position with us and you will be a specialist in your market. - Strong interest in recruitment and sales or a first relevant work experience behind you. SThree is a renowned talent selection agency worldwide, known as a recruitment specialists on their niche market within STEM (Science, Technology, Engineering and Math). You will become a specialist and participate in delivering recruitment services to a whole new level. Secondly, you are also responsible for the entire recruitment process. In addition, you are also responsible for the follow-up of our consultants who carry out technical projects for our clients, for projects you can think of technical innovation and projects around sustainability.
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Customer Service Representative – Back office

Tetra Pak Belgium

Groot-Bijgaarden

We currently have an open position for a Back Office Customer Service Representative. In this role, you will work as part of a professional and dedicated Customer Service team (4 people in Belgium, 6 people in the Netherlands and 10 people in France). While being in close contact with the Supply Chain organization of Tetra Pak Europe, the main responsibility will be to support our customers by performing a variety of tasks. Taking care of all incoming requests (mainly e-mail) from our Benelux customers to amend or follow up on their orders. Make sure the sales forecast is in line with customer requirements. You think in a structured way and act decisively in the best interests of Tetra Pak and our customers. You are also keen on meeting customer expectations and will easily switch between operational tasks and analysing data to make improvements. Tetra Pak Belgium * Groot-Bijgaarden We currently have an open position for a Back Office Customer Service Representative. In this role, you will work as part of a professional and dedicated Customer Service team (4 people in Belgium, 6 people in the Netherlands and 10 people in France). While being in close contact with the Supply Chain organization of Tetra Pak Europe, the main responsibility will be to support our customers by performing a variety of tasks. Taking care of all incoming requests (mainly e-mail) from our Benelux customers to amend or follow up on their orders. Make sure the sales forecast is in line with customer requirements. You think in a structured way and act decisively in the best interests of Tetra Pak and our customers. You are also keen on meeting customer expectations and will easily switch between operational tasks and analysing data to make improvements. Tetra Pak Belgium * Groot-Bijgaarden
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Communication & design for digital events - Paid Internship

QED

Brussels

Type of contract: 6 months paid internship (CIP contract) * Design & branding material for online events. * Internship We help companies and organizations to make their voices heard towards relevant policy makers and stakeholders through both in-person and virtual events. This position is a unique opportunity to expand your knowledge and engage your creativity for virtual and hybrid events. You will work closely with colleagues in all stages of the “event life cycle''. The internship will ideally start end of March 2021 and last for a limited period of 6 months. * Brussels * Full Time - We are on the look-out for a fresh talent who wants to join our great team. We are international, driven, flexible, resilient and always committed to excel. Our company is a Brussels based meeting organizer specialized in EU public affairs conferences, located in the heart of Brussels' EU quarters. Type of contract: 6 months paid internship (CIP contract) * Design & branding material for online events. * Internship We help companies and organizations to make their voices heard towards relevant policy makers and stakeholders through both in-person and virtual events. This position is a unique opportunity to expand your knowledge and engage your creativity for virtual and hybrid events. You will work closely with colleagues in all stages of the “event life cycle''. The internship will ideally start end of March 2021 and last for a limited period of 6 months. * Brussels * Full Time - We are on the look-out for a fresh talent who wants to join our great team. We are international, driven, flexible, resilient and always committed to excel. Our company is a Brussels based meeting organizer specialized in EU public affairs conferences, located in the heart of Brussels' EU quarters.
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Administrative Assistant

FAMI-QS

Brussels

The FAMI-QS Secretariat is currently seeking to hire a part-time Administrative Coordinator. * Minimum required working experience: 3 years of demonstrable experience providing administrative office management and communication support in a similar role. * Brussels * Contract duration unspecified * Home Office - Introduction - Part-Time Employment in an international environment as a member of a small dynamic team - FAMI-QS is a sector-specific conformity assessment scheme for the sector of Specialty Feed Ingredients and their Mixtures. The main focus of the role is to assist with the day-to-day operations of the organisation, provide support to ongoing and future projects and perform other duties and responsibilities based on the needs of the organisation. Job description - Responsabilities * Review/proofreading of documents in English and French * Assisting with the invoicing The FAMI-QS Secretariat is currently seeking to hire a part-time Administrative Coordinator. * Minimum required working experience: 3 years of demonstrable experience providing administrative office management and communication support in a similar role. * Brussels * Contract duration unspecified * Home Office - Introduction - Part-Time Employment in an international environment as a member of a small dynamic team - FAMI-QS is a sector-specific conformity assessment scheme for the sector of Specialty Feed Ingredients and their Mixtures. The main focus of the role is to assist with the day-to-day operations of the organisation, provide support to ongoing and future projects and perform other duties and responsibilities based on the needs of the organisation. Job description - Responsabilities * Review/proofreading of documents in English and French * Assisting with the invoicing
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Supply Chain specialist

Intys Consulting

Brussels, Ghent

Then, take a chance and apply for our Finance Specialist position! Intys Consulting * Brussels, Ghent * Contract duration unspecified * Full Time - Introduction - Are you looking for a real career boost? Are you willing to work in a challenging environment and get real? Do you want to integrate a young, fast-growing and dynamic company as well as strengthen your skills with our Intys training program? We have opportunities all over Belgium thanks to our two offices in Ghent and Brussels! Your responsibilities * Participate in challenging projects in finance and business control. * Assist our customers in optimizing their financial results through an improved budgeting and reporting process, better follow up of costs and revenues, improved internal control... * Provide, as a key partner, appropriate business recommendations based on your financial analysis. Then, take a chance and apply for our Finance Specialist position! Intys Consulting * Brussels, Ghent * Contract duration unspecified * Full Time - Introduction - Are you looking for a real career boost? Are you willing to work in a challenging environment and get real? Do you want to integrate a young, fast-growing and dynamic company as well as strengthen your skills with our Intys training program? We have opportunities all over Belgium thanks to our two offices in Ghent and Brussels! Your responsibilities * Participate in challenging projects in finance and business control. * Assist our customers in optimizing their financial results through an improved budgeting and reporting process, better follow up of costs and revenues, improved internal control... * Provide, as a key partner, appropriate business recommendations based on your financial analysis.
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Supervisor Customer Service NL/FR/EN

Takeaway.com

Brussels

Als een van onze Klantenservice Teamleiders (intern wordt deze functie Supervisor genoemd) in Brussels, geef je leiding aan teams van zo'n 15 klantenservicemedewerkers. * Brussels * Contract duration unspecified * Full Time - Your responsibilities - Ben jij een geboren leider met een passie voor goede klantenservice? Werk je graag en wil je ze helpen hun potentieel te bereiken? Dan zou jij onze nieuwe teamleider kunnen zijn… Onze klanten in 24 landen weten ons te vinden als ze zin hebben in bijvoorbeeld gebak, verse friet of noedels. Sinds onze eerste bezorging, meer dan 20 jaar geleden, zijn we gegroeid van een bedrijfje op een zolderkamer een multinational van Amsterdam tot Boekarest. Klanten blij maken en houden is altijd de sleutel tot ons succes geweest, en daar begint jouw taak. Als een van onze Klantenservice Teamleiders (intern wordt deze functie Supervisor genoemd) in Brussels, geef je leiding aan teams van zo'n 15 klantenservicemedewerkers. * Brussels * Contract duration unspecified * Full Time - Your responsibilities - Ben jij een geboren leider met een passie voor goede klantenservice? Werk je graag en wil je ze helpen hun potentieel te bereiken? Dan zou jij onze nieuwe teamleider kunnen zijn… Onze klanten in 24 landen weten ons te vinden als ze zin hebben in bijvoorbeeld gebak, verse friet of noedels. Sinds onze eerste bezorging, meer dan 20 jaar geleden, zijn we gegroeid van een bedrijfje op een zolderkamer een multinational van Amsterdam tot Boekarest. Klanten blij maken en houden is altijd de sleutel tot ons succes geweest, en daar begint jouw taak.
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