Technical Specialist_ XSF Support (German & English)
- Maastricht
Due to expansion of the scope of support and responsibilities of the team, we are currently looking for a strongly motivated colleague for the position of Technical Specialist II. XENTRY Support & Feedback (XSF) is a web based ticket management system used for reporting topics related to the after sales platforms and applications. This system is utilized within GSP (Global Service & Parts) and other related departments involved in After-Sales support processes within Daimler AG worldwide. The supported entities consist of the Mercedes-Benz retail organizations, local headquarters, internal & external customers. * Active support with introduction of XSF Releases and updates, including testing activities. * Responsible for on-time provision of support in line with defined requirements, including coordination of 1st level colleagues in the CAC.
Due to expansion of the scope of support and responsibilities of the team, we are currently looking for a strongly motivated colleague for the position of Technical Specialist II. XENTRY Support & Feedback (XSF) is a web based ticket management system used for reporting topics related to the after sales platforms and applications. This system is utilized within GSP (Global Service & Parts) and other related departments involved in After-Sales support processes within Daimler AG worldwide. The supported entities consist of the Mercedes-Benz retail organizations, local headquarters, internal & external customers. * Active support with introduction of XSF Releases and updates, including testing activities. * Responsible for on-time provision of support in line with defined requirements, including coordination of 1st level colleagues in the CAC.
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