Field Technician in Electromechanics
- Mechelen
Artemys * Mechelen * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
Artemys * Mechelen * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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