Customer Support Officer jobs in Flemish Brabant

Join a great team that is eager to learn and want to excel in customer service. * Develop and implement customer service indicators in order to assure excellence in customer service. * University degree or min. of 4 years equivalent job experience in Customer Service or Logistics * Strong customer- and result oriented Join a great team that is eager to learn and want to excel in customer service. * Develop and implement customer service indicators in order to assure excellence in customer service. * University degree or min. of 4 years equivalent job experience in Customer Service or Logistics * Strong customer- and result oriented
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We offer a positive, uplifting work environment in which each person is supported in fulfilling its potential. Collaborate with the local marketing team to ensure we provide the right support and communication that are needed for those markets. We offer a positive, uplifting work environment in which each person is supported in fulfilling its potential. Collaborate with the local marketing team to ensure we provide the right support and communication that are needed for those markets.
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As the Distributor Support Representative you will play a key role in supporting, training and aligning our distributors. Your role is to provide excellent and personalized Distributors support to drive the sales in various markets. The Distributor Support Representative will report to the local DS Manager and the other DS agents. * A first experience in Customer Service (preferred in the industry) * You are organized, punctual and customer-focused As the Distributor Support Representative you will play a key role in supporting, training and aligning our distributors. Your role is to provide excellent and personalized Distributors support to drive the sales in various markets. The Distributor Support Representative will report to the local DS Manager and the other DS agents. * A first experience in Customer Service (preferred in the industry) * You are organized, punctual and customer-focused
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as Hospitality Officer at our client in Zaventem (Part-Time, Monday through Friday from 14.00 - 19.00 pm) as Hospitality Officer at our client in Zaventem (Part-Time, Monday through Friday from 14.00 - 19.00 pm)
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as Hospitality Officer at our client in Zaventem as Hospitality Officer at our client in Zaventem
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You assist in order fulfillment activities such as taking orders, updating pricing information, determining appropriate shipping methods, routes and rates, country & customer order requirements Invoice/Contract info * You pro-actively respond to customer queries, for example order status, order amendments, resolving problems with potential customer impact, for example credit blocks, delivery issues, thereby ensuring a high level of customer service * You ensure KPI data such as customer complaints, non-conformances * You are hands -on, result driven, customer focused, and you have competencies such as prioritisation, attention to details, managing deadlines and planning You assist in order fulfillment activities such as taking orders, updating pricing information, determining appropriate shipping methods, routes and rates, country & customer order requirements Invoice/Contract info * You pro-actively respond to customer queries, for example order status, order amendments, resolving problems with potential customer impact, for example credit blocks, delivery issues, thereby ensuring a high level of customer service * You ensure KPI data such as customer complaints, non-conformances * You are hands -on, result driven, customer focused, and you have competencies such as prioritisation, attention to details, managing deadlines and planning
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Especially on our Belgian air traffic control towers this software is the key instrument that supports the operational tasks of a tower traffic controller. As our Software Support Engineer you help to make sure that all those data are provided correctly and the used tools are tested thoroughly. What does a skeyes Software Support Engineer do? You support them in case of problems and questions, you manage the user data, draft user guides and you in their training when new software packages are being used. What makes you the perfect Software Support Engineer? * you can work autonomously, but you are also a real partner for your colleagues and internal customers; Especially on our Belgian air traffic control towers this software is the key instrument that supports the operational tasks of a tower traffic controller. As our Software Support Engineer you help to make sure that all those data are provided correctly and the used tools are tested thoroughly. What does a skeyes Software Support Engineer do? You support them in case of problems and questions, you manage the user data, draft user guides and you in their training when new software packages are being used. What makes you the perfect Software Support Engineer? * you can work autonomously, but you are also a real partner for your colleagues and internal customers;
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Support Engineer - Work on 1st and 2nd line, join projects as a technical expert and coach the juniors! Hays IT is assisting one of its clients in their search for an IT Support Engineer to join a company located in Vilvoorde and active in the automotive sector. * At least 3 years of experience as 1st and 2nd line Support In your role of IT Support Engineer, you will work on 1st and 2nd line problems through the use of a ticketing system (ServiceNow): hardware, software, network, installation and configuration of equipment, … To be successful in this position, it is required that you have a first experience of 3 years' within 1st and 2nd line IT Support. Support Engineer - Work on 1st and 2nd line, join projects as a technical expert and coach the juniors! Hays IT is assisting one of its clients in their search for an IT Support Engineer to join a company located in Vilvoorde and active in the automotive sector. * At least 3 years of experience as 1st and 2nd line Support In your role of IT Support Engineer, you will work on 1st and 2nd line problems through the use of a ticketing system (ServiceNow): hardware, software, network, installation and configuration of equipment, … To be successful in this position, it is required that you have a first experience of 3 years' within 1st and 2nd line IT Support.
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Support sales and convince customers to invest in data solutions. You are convinced that data is the new oil and are able to convince customers of the value of data. You are the experienced guide that supports this journey. You are eager to support the data value proposition and providing pre-sales effort. You coach and build the team to help customers build top-of-the line data solutions. You are an expert but also can leverage the expertise of the team to convince customers to work with us. * Thought leadership around data platforms and the different public cloud providers (Azure, AWS, Google) that support these data platforms * Provide quality support Support sales and convince customers to invest in data solutions. You are convinced that data is the new oil and are able to convince customers of the value of data. You are the experienced guide that supports this journey. You are eager to support the data value proposition and providing pre-sales effort. You coach and build the team to help customers build top-of-the line data solutions. You are an expert but also can leverage the expertise of the team to convince customers to work with us. * Thought leadership around data platforms and the different public cloud providers (Azure, AWS, Google) that support these data platforms * Provide quality support
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It supports several charities and it offers everyone the opportunity to participate in the various days devoted to them. It supports several charities and it offers everyone the opportunity to participate in the various days devoted to them.
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Plan, control and follow-up of all Engine CAD UG-NX and Teamcenter modules implementation and maintenance, including training and support of all Engine EMENA users. * Meet company objectives of computerized design and drafting in the entire Engine division per customer requirements and company operating policies. Support function (50%) * Support & check daily execution of your team of the CAD & Draft activities. * Level of interaction: Product Management, Operations/plants, Sales/Customers, Overseas entities & other departments in US HQ, IT PLM - We value the health, wealth and work-life balance of our employees, and offer market-competitive reward packages to help support individuals and their families. Plan, control and follow-up of all Engine CAD UG-NX and Teamcenter modules implementation and maintenance, including training and support of all Engine EMENA users. * Meet company objectives of computerized design and drafting in the entire Engine division per customer requirements and company operating policies. Support function (50%) * Support & check daily execution of your team of the CAD & Draft activities. * Level of interaction: Product Management, Operations/plants, Sales/Customers, Overseas entities & other departments in US HQ, IT PLM - We value the health, wealth and work-life balance of our employees, and offer market-competitive reward packages to help support individuals and their families.
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We develop cutting edge technologies for the biopharm/biotech industries, to offer our customers a cost-effective single use integrated process solution, supported by comprehensive technical services. * Support responses to customer questionnaires, certification requests and surveys; prepare and maintain/update standard responses/data for . Our process and product enabling technologies help our customers make good products better, safer and even possible. We provide innovative products to customers in health care, biotechnology, pharmaceutical, semiconductor, and municipal drinking water, aerospace and industrial manufacturing markets. * Support/lead ME/PE to implement/maintain, as a team member, Process flow charts, Process Control Plans, Process FMEA, validations; * Support transfer from NPI to high volume manufacturing and develop quality control plans; We develop cutting edge technologies for the biopharm/biotech industries, to offer our customers a cost-effective single use integrated process solution, supported by comprehensive technical services. * Support responses to customer questionnaires, certification requests and surveys; prepare and maintain/update standard responses/data for . Our process and product enabling technologies help our customers make good products better, safer and even possible. We provide innovative products to customers in health care, biotechnology, pharmaceutical, semiconductor, and municipal drinking water, aerospace and industrial manufacturing markets. * Support/lead ME/PE to implement/maintain, as a team member, Process flow charts, Process Control Plans, Process FMEA, validations; * Support transfer from NPI to high volume manufacturing and develop quality control plans;
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Assess the information provided by the target customers together with the local sales teams and with the Belgian functional and technical experts, to refine the lead qualification and increase the chances of success. The International Sales Specialist will support the local sales teams to create high quality quotes following the agreed global principles. The International Sales Specialist will validate the quotes, in collaboration with the functional- and technical experts, before they are sent to the customer. The International Sales Specialist Germany will do the final validation of the functional tender answer before it is sent to the customer. The International Sales Specialist will support tradeshows in the context of Cantel's global marketing strategy. Assess the information provided by the target customers together with the local sales teams and with the Belgian functional and technical experts, to refine the lead qualification and increase the chances of success. The International Sales Specialist will support the local sales teams to create high quality quotes following the agreed global principles. The International Sales Specialist will validate the quotes, in collaboration with the functional- and technical experts, before they are sent to the customer. The International Sales Specialist Germany will do the final validation of the functional tender answer before it is sent to the customer. The International Sales Specialist will support tradeshows in the context of Cantel's global marketing strategy.
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WHO: Technical Service Engineers / Service techniciens / FSE / Remote Support Technicians - 1-2 years of technical service support role in healthcare realted industries ideally WHO: Technical Service Engineers / Service techniciens / FSE / Remote Support Technicians - 1-2 years of technical service support role in healthcare realted industries ideally
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Excellent verbal communications and customer service skills in the English language. * Critical thinking and problem solving skills to support quality decision making Excellent verbal communications and customer service skills in the English language. * Critical thinking and problem solving skills to support quality decision making
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• Act as a member of the PQR&C (Product Quality, Recovery & Compliance) team and proactively contribute to PQR&C plan/output in order to deliver to the common objectives and goals • Lead the product compliance work in the retail market, ensuring that we offer safe and compliant Home Furnishing & Food products to our customers • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture) We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. • Act as a member of the PQR&C (Product Quality, Recovery & Compliance) team and proactively contribute to PQR&C plan/output in order to deliver to the common objectives and goals • Lead the product compliance work in the retail market, ensuring that we offer safe and compliant Home Furnishing & Food products to our customers • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture) We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
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We offer you training of 20 days per year, but you need to be “curious by nature” to learn fast about new technologies and ways to give the best support to our customers. The number of our enterprise customers is growing rapidly. To better support them and to expand our administrative processes, we're hiring an Inside Sales Talent! As an Inside Sales at mobco you play a crucial role between our internal teams and our customers and suppliers. Through the mobco CRM system, you provide support in the administrative processes; these range from product ordering to repairs and invoicing. As a member of the business support team you will also assist in the execution of marketing actions such as mailings, event registrations, … We want you to understand our product range and the value it brings to our customers. * call-out to existing contacts on a daily basis, deliver new customer contacts We offer you training of 20 days per year, but you need to be “curious by nature” to learn fast about new technologies and ways to give the best support to our customers. The number of our enterprise customers is growing rapidly. To better support them and to expand our administrative processes, we're hiring an Inside Sales Talent! As an Inside Sales at mobco you play a crucial role between our internal teams and our customers and suppliers. Through the mobco CRM system, you provide support in the administrative processes; these range from product ordering to repairs and invoicing. As a member of the business support team you will also assist in the execution of marketing actions such as mailings, event registrations, … We want you to understand our product range and the value it brings to our customers. * call-out to existing contacts on a daily basis, deliver new customer contacts
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In this role, you'll be supported by highly talented and motivated colleagues who pride themselves on transparency, collaboration, and customer satisfaction. By defining the future of our roadmap, product managers are helping customers achieve new levels of efficiency and safety in food production, and evolving our ever-growing product line by sharing customer feedback directly with our engineering teams. Determining how the latest technology innovations can best create value for customers Visiting customers to continually assess how best to address unmet needs and improve efficiency - Partnering with sales staff to customer satisfaction * Someone who loves spending time with customers to understand their needs * Someone who loves networking and developing long-term relationships with customers In this role, you'll be supported by highly talented and motivated colleagues who pride themselves on transparency, collaboration, and customer satisfaction. By defining the future of our roadmap, product managers are helping customers achieve new levels of efficiency and safety in food production, and evolving our ever-growing product line by sharing customer feedback directly with our engineering teams. Determining how the latest technology innovations can best create value for customers Visiting customers to continually assess how best to address unmet needs and improve efficiency - Partnering with sales staff to customer satisfaction * Someone who loves spending time with customers to understand their needs * Someone who loves networking and developing long-term relationships with customers
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Reception and customer relations * Customer reception at the after-sales desk * Taking over vehicles and offering advice to customers * Providing customers with replacement vehicles * Following up with customers after vehicles have left the workshop * Proving support and follow-up for car troubles Reception and customer relations * Customer reception at the after-sales desk * Taking over vehicles and offering advice to customers * Providing customers with replacement vehicles * Following up with customers after vehicles have left the workshop * Proving support and follow-up for car troubles
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For IT Outsourcing, this translates into a partnership with the customer. Based on SLAs, we work together in a flexible concept of outsourcing, so that our customer can concentrate on his core business. * Driven by customer and employee satisfaction For IT Outsourcing, this translates into a partnership with the customer. Based on SLAs, we work together in a flexible concept of outsourcing, so that our customer can concentrate on his core business. * Driven by customer and employee satisfaction
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Organising seminars and customer-specific trainings (NL, FR, EN) * Elaborating and proposing specific customer projects through SAP * You have experience in project management and in customer advisory services (consultancy) Organising seminars and customer-specific trainings (NL, FR, EN) * Elaborating and proposing specific customer projects through SAP * You have experience in project management and in customer advisory services (consultancy)
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With more than 34 years in the industry, our dynamic team values growth, transparency and customer focus. * You will provide support on legal matters and will be responsible for all administration regarding contracts. * Support from regional and international counterparts. With more than 34 years in the industry, our dynamic team values growth, transparency and customer focus. * You will provide support on legal matters and will be responsible for all administration regarding contracts. * Support from regional and international counterparts.
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Focus on Customer Service aligned with highest standards of quality & excellence. Focus on Customer Service aligned with highest standards of quality & excellence.
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