Customer Service Supporter jobs in Flemish Brabant

As a Customer Support Engineer (CSE) you are responsible for providing support to customers regarding their IT infrastructure in various technical areas. * The hardware installation of components in units and servers of different manufacturers, except the customer support engineer in the helpdesk team - The CSE can be employed in the installation, intervention, internal repair, helpdesk or service delivery team. In a project for a customer you are responsible for the inclusion of one or more tasks. * Manage the correct use of the various data databases at the customer * If necessary, be engaged in a coordinating function, depending on your level and in consultation with the customer * Deal with the problems that are monitored on a daily basis on its planning, by going to the customer on-site and/or solving the problem of the customer within Realdolmen. As a Customer Support Engineer (CSE) you are responsible for providing support to customers regarding their IT infrastructure in various technical areas. * The hardware installation of components in units and servers of different manufacturers, except the customer support engineer in the helpdesk team - The CSE can be employed in the installation, intervention, internal repair, helpdesk or service delivery team. In a project for a customer you are responsible for the inclusion of one or more tasks. * Manage the correct use of the various data databases at the customer * If necessary, be engaged in a coordinating function, depending on your level and in consultation with the customer * Deal with the problems that are monitored on a daily basis on its planning, by going to the customer on-site and/or solving the problem of the customer within Realdolmen.
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Proactively manage customer questions and complaints including (not limited to):Technical Assistance (HTS) for installations; Billing and tracking of invoices; Orders and deliveries; Marketing campaigns and media questions; Purchase requests (PR & PO); Customer support and guidance on AB InBev's B2B platform - We have one dream within Customer Experience: We want to be a world-class partner for customers who offer both a superior customer experience and service. To realize this dream, we have created one CX Center that combines both Telesales and Customer Service activities. * You are service oriented with customer-friendly approach - Join us and you'll be responsible for customer experience and sales at the best beer company in the world. As Customer Experience Agent you will be our commercial agent offering solutions that ultimately lead to sales. * Improve our customer experience and drive sales Proactively manage customer questions and complaints including (not limited to):Technical Assistance (HTS) for installations; Billing and tracking of invoices; Orders and deliveries; Marketing campaigns and media questions; Purchase requests (PR & PO); Customer support and guidance on AB InBev's B2B platform - We have one dream within Customer Experience: We want to be a world-class partner for customers who offer both a superior customer experience and service. To realize this dream, we have created one CX Center that combines both Telesales and Customer Service activities. * You are service oriented with customer-friendly approach - Join us and you'll be responsible for customer experience and sales at the best beer company in the world. As Customer Experience Agent you will be our commercial agent offering solutions that ultimately lead to sales. * Improve our customer experience and drive sales
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You pro-actively respond to customer queries, for example order status, order amendments, resolving problems with potential customer impact, for example credit blocks, delivery issues, thereby ensuring a high level of customer service * You assist in order fulfillment activities such as taking orders, updating pricing information, determining appropriate shipping methods, routes and rates, country & customer order requirements Invoice/Contract info * You ensure KPI data such as customer complaints, non-conformances * You are hands -on, result driven, customer focused, and you have competencies such as prioritisation, attention to details, managing deadlines and planning * You master efficient and good communication as this is important to ensure the required internal & external service You pro-actively respond to customer queries, for example order status, order amendments, resolving problems with potential customer impact, for example credit blocks, delivery issues, thereby ensuring a high level of customer service * You assist in order fulfillment activities such as taking orders, updating pricing information, determining appropriate shipping methods, routes and rates, country & customer order requirements Invoice/Contract info * You ensure KPI data such as customer complaints, non-conformances * You are hands -on, result driven, customer focused, and you have competencies such as prioritisation, attention to details, managing deadlines and planning * You master efficient and good communication as this is important to ensure the required internal & external service
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For IT Outsourcing, this translates into a partnership with the customer. Based on SLAs, we work together in a flexible concept of outsourcing, so that our customer can concentrate on his core business. Within the IT Outsourcing department you are who aim for an optimized user experience through Service Desk & Field activities. * Expanding and realizing a vision in the field of Helpdesk and Field services as they will evolve in the future. * Visionary in the area of service desk and field services * Driven by customer and employee satisfaction For IT Outsourcing, this translates into a partnership with the customer. Based on SLAs, we work together in a flexible concept of outsourcing, so that our customer can concentrate on his core business. Within the IT Outsourcing department you are who aim for an optimized user experience through Service Desk & Field activities. * Expanding and realizing a vision in the field of Helpdesk and Field services as they will evolve in the future. * Visionary in the area of service desk and field services * Driven by customer and employee satisfaction
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WHO: Technical Service Engineers / Service techniciens / FSE / Remote Support Technicians - 1-2 years of technical service support role in healthcare realted industries ideally WHO: Technical Service Engineers / Service techniciens / FSE / Remote Support Technicians - 1-2 years of technical service support role in healthcare realted industries ideally
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Our European helpdesk is looking for a: IT Service Desk Analyst Dutch/German * Provide first level support to Canon Users for systems, products, services * Assists Users in making more effective use of systems, products and services, customers of all levels of seniority Our European helpdesk is looking for a: IT Service Desk Analyst Dutch/German * Provide first level support to Canon Users for systems, products, services * Assists Users in making more effective use of systems, products and services, customers of all levels of seniority
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You are convinced that data is the new oil and are able to convince customers of the value of data. You coach and build the team to help customers build top-of-the line data solutions. You are an expert but also can leverage the expertise of the team to convince customers to work with us. * Support sales and convince customers to invest in data solutions. You are convinced that data is the new oil and are able to convince customers of the value of data. You coach and build the team to help customers build top-of-the line data solutions. You are an expert but also can leverage the expertise of the team to convince customers to work with us. * Support sales and convince customers to invest in data solutions.
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We offer you a personalized, multilingual and strictly confidential service. We offer you a personalized, multilingual and strictly confidential service.
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• Act as a member of the PQR&C (Product Quality, Recovery & Compliance) team and proactively contribute to PQR&C plan/output in order to deliver to the common objectives and goals • Lead the product compliance work in the retail market, ensuring that we offer safe and compliant Home Furnishing & Food products to our customers • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture) We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. • Act as a member of the PQR&C (Product Quality, Recovery & Compliance) team and proactively contribute to PQR&C plan/output in order to deliver to the common objectives and goals • Lead the product compliance work in the retail market, ensuring that we offer safe and compliant Home Furnishing & Food products to our customers • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture) We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
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Focus on Customer Service aligned with highest standards of quality & excellence. PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. Ensures all logistics aspects are considered for Sponsors/CRO and Site Services. * Maintains Manufacture List; courier contact sheets; special account set ups and the daily Site Services Assistant. * Attends study protocol meetings and reports to the team about supply and/or courier set up requirements working closely with Site Services Assistant. Responsible for reviewing and reporting of daily supply order delays to the Site Services Assistant and/or Project Management. * Direct point of contact for the outsource kit vendor in the sites while supporting/informing Site Services Assistant and/or Project Management of any issues/concerns. Focus on Customer Service aligned with highest standards of quality & excellence. PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. Ensures all logistics aspects are considered for Sponsors/CRO and Site Services. * Maintains Manufacture List; courier contact sheets; special account set ups and the daily Site Services Assistant. * Attends study protocol meetings and reports to the team about supply and/or courier set up requirements working closely with Site Services Assistant. Responsible for reviewing and reporting of daily supply order delays to the Site Services Assistant and/or Project Management. * Direct point of contact for the outsource kit vendor in the sites while supporting/informing Site Services Assistant and/or Project Management of any issues/concerns.
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A first experience in Customer Service (preferred in the industry) * You are organized, punctual and customer-focused A first experience in Customer Service (preferred in the industry) * You are organized, punctual and customer-focused
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Excellent verbal communications and customer service skills in the English language. PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. Under general supervision, the Assistant, Investigator Central Labs sites, monitors, and other departments within Global Central Labs through communication of information, training sites and documentation of services pertaining to clinical trials. Excellent verbal communications and customer service skills in the English language. PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. Under general supervision, the Assistant, Investigator Central Labs sites, monitors, and other departments within Global Central Labs through communication of information, training sites and documentation of services pertaining to clinical trials.
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To guarantee an optimal service and customer relationship, we deliver our services from different locations in Belgium. 1 for categories A: IT & Professional Services * You are able to listen to and , to develop a value proposition and “sell” and run procurement as an internal service business. * You possess strategic vision and you are customer focused. To guarantee an optimal service and customer relationship, we deliver our services from different locations in Belgium. 1 for categories A: IT & Professional Services * You are able to listen to and , to develop a value proposition and “sell” and run procurement as an internal service business. * You possess strategic vision and you are customer focused.
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Additional medical services Additional medical services
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Supervise, plan, direct and control all Engine Engineering Services CAD activities, including outsourcing coordination. * Meet company objectives of computerized design and drafting in the entire Engine division per customer requirements and company operating policies. * Engineering Services CAD activities exist of creation & maintenance of CAD 3D-Models, drawings & packaging information; File translation & transfer. * Level of interaction: Product Management, Operations/plants, Sales/Customers, Overseas entities & other departments in US HQ, IT PLM Supervise, plan, direct and control all Engine Engineering Services CAD activities, including outsourcing coordination. * Meet company objectives of computerized design and drafting in the entire Engine division per customer requirements and company operating policies. * Engineering Services CAD activities exist of creation & maintenance of CAD 3D-Models, drawings & packaging information; File translation & transfer. * Level of interaction: Product Management, Operations/plants, Sales/Customers, Overseas entities & other departments in US HQ, IT PLM
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Nu Skin Belgium * Zaventem * Contract duration unspecified * Full Time - At Nu Skin Enterprises we are in business to be a force for good throughout the world. Nu Skin Belgium * Zaventem * Contract duration unspecified * Full Time - At Nu Skin Enterprises we are in business to be a force for good throughout the world.
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You have experience in project management and in customer advisory services (consultancy) * Organising seminars and customer-specific trainings (NL, FR, EN) * Autonomously realising service projects incl. the time and cost calculation check * Elaborating and proposing specific customer projects through SAP You have experience in project management and in customer advisory services (consultancy) * Organising seminars and customer-specific trainings (NL, FR, EN) * Autonomously realising service projects incl. the time and cost calculation check * Elaborating and proposing specific customer projects through SAP
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The company relies on its nearly 900 experienced staff members who are at the service of their customers: airline companies, airports, the aviation sector and the authorities. skeyes also develops innovating services regarding drones and contributes to a sustainable future of the aviation sector, among other things with respect to the environment. To cater for this growing market, skeyes develops Unmanned Traffic Management (UTM) products for its customers. * you develop and implement product visions and strategies for the skeyes UTM products and services. * in order to shape requirements, functions and end products, you collect and analyse feedback (needs,…) of (future) customers, partners and internal stakeholders; The company relies on its nearly 900 experienced staff members who are at the service of their customers: airline companies, airports, the aviation sector and the authorities. skeyes also develops innovating services regarding drones and contributes to a sustainable future of the aviation sector, among other things with respect to the environment. To cater for this growing market, skeyes develops Unmanned Traffic Management (UTM) products for its customers. * you develop and implement product visions and strategies for the skeyes UTM products and services. * in order to shape requirements, functions and end products, you collect and analyse feedback (needs,…) of (future) customers, partners and internal stakeholders;
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Then you are responsible for preparing and integrating it in the operational environment and for coordinating and communicating with technical and operational services. You coordinate the operational putting into service. But also our technical services, the planning service, airport mediation, the airports themselves,… use the data generated by our software. * you can work autonomously, but you are also a real partner for your colleagues and internal customers; Then you are responsible for preparing and integrating it in the operational environment and for coordinating and communicating with technical and operational services. You coordinate the operational putting into service. But also our technical services, the planning service, airport mediation, the airports themselves,… use the data generated by our software. * you can work autonomously, but you are also a real partner for your colleagues and internal customers;
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You are customer- and service-minded and known for your excellent contact skills; * Training and supporting the sales teams and customers; You are customer- and service-minded and known for your excellent contact skills; * Training and supporting the sales teams and customers;
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Cantel Medical specializes in providing infection prevention products and services to and other healthcare providers easier and, most importantly, safer. Assess the information provided by the target customers together with the local sales teams and with the Belgian functional and technical experts, to refine the lead qualification and increase the chances of success. The International Sales Specialist will validate the quotes, in collaboration with the functional- and technical experts, before they are sent to the customer. The International Sales Specialist Germany will do the final validation of the functional tender answer before it is sent to the customer. Cantel Medical specializes in providing infection prevention products and services to and other healthcare providers easier and, most importantly, safer. Assess the information provided by the target customers together with the local sales teams and with the Belgian functional and technical experts, to refine the lead qualification and increase the chances of success. The International Sales Specialist will validate the quotes, in collaboration with the functional- and technical experts, before they are sent to the customer. The International Sales Specialist Germany will do the final validation of the functional tender answer before it is sent to the customer.
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You build your network with existing customers to ensure follow-up of sales, logistics, R&D and customer service in close collaboration with our centers of expertise in Leuven. As Account Manager you are a commercial minded team player with a technical background (or willing to learn) eager to work with our German semiconductor customers. * You are a fluent communicator and think customer centric. * You take initiative and are able to put the right people together within the right time frame always with the requests of our customer in mind. You build your network with existing customers to ensure follow-up of sales, logistics, R&D and customer service in close collaboration with our centers of expertise in Leuven. As Account Manager you are a commercial minded team player with a technical background (or willing to learn) eager to work with our German semiconductor customers. * You are a fluent communicator and think customer centric. * You take initiative and are able to put the right people together within the right time frame always with the requests of our customer in mind.
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Translate Global Logistics, ELC and customer/stakeholder requirements into clear strategies and operational objectives for the group, setting of clear performance standards for the Customer Service group - This position has direct responsibility for the overall management of the outbound logistics/operational activities at Zaventem Logistic Center for both Intercompany customers, (sites and markets) and third party distributor markets. The incumbent ensures that processes, procedures and controls are in place and adhered to, and develops and maintains well trained and motivated colleagues in support of the Zaventem Logistic Center commitment of satisfying the customers 100% of the time. * Customer focused and Performance driven Translate Global Logistics, ELC and customer/stakeholder requirements into clear strategies and operational objectives for the group, setting of clear performance standards for the Customer Service group - This position has direct responsibility for the overall management of the outbound logistics/operational activities at Zaventem Logistic Center for both Intercompany customers, (sites and markets) and third party distributor markets. The incumbent ensures that processes, procedures and controls are in place and adhered to, and develops and maintains well trained and motivated colleagues in support of the Zaventem Logistic Center commitment of satisfying the customers 100% of the time. * Customer focused and Performance driven
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