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Technical Service Support Specialist - Automation & Control

Artemys

Brussel

For one of its clients – an international player engaged in the manufacture of electrical devices and sale of related services, who is willing to generate business growth in Belgium – Artemys is looking for a Technical Service Support Specialist, able to improve customer satisfaction by providing high quality, professional Primary Technical Support to Automation & Control customers across industries. * Experience in a Technical Support, Inside Sales and/or Customer Service is much appreciated * You have a back-up role for the tasks performed in the Customer Care Centre, i.e., you provide general/technical/management support. * You provide customers with accurate technical information on products, prices, discounts, and applications, during the pre-sales, sales, and after-sales process. For one of its clients – an international player engaged in the manufacture of electrical devices and sale of related services, who is willing to generate business growth in Belgium – Artemys is looking for a Technical Service Support Specialist, able to improve customer satisfaction by providing high quality, professional Primary Technical Support to Automation & Control customers across industries. * Experience in a Technical Support, Inside Sales and/or Customer Service is much appreciated * You have a back-up role for the tasks performed in the Customer Care Centre, i.e., you provide general/technical/management support. * You provide customers with accurate technical information on products, prices, discounts, and applications, during the pre-sales, sales, and after-sales process.
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Field Technician in Electromechanics

Artemys

Ghent

Artemys * Ghent * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Ghent * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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Field Technician in Electromechanics

Artemys

Kortrijk

Artemys * Kortrijk * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Kortrijk * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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Field Technician in Electromechanics

Artemys

Genk

Artemys * Genk * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Genk * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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Field Technician in Electromechanics

Artemys

Aalst

Artemys * Aalst * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Aalst * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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Field Technician in Electromechanics

Artemys

Mechelen

Artemys * Mechelen * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Mechelen * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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Field Technician in Electromechanics

Artemys

Antwerp

Artemys * Antwerp * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player, historically well-established on the Belgian market, is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Antwerp * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player, historically well-established on the Belgian market, is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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Field Technician in Electromechanics

Artemys

Hasselt

Artemys * Hasselt * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Hasselt * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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Field Technician in Electromechanics

Artemys

Brussels

Artemys * Brussels * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices. Artemys * Brussels * Contract duration unspecified * Full Time - Introduction - Job Description - As a technical support agent, you will become a strategic member of the back-office team within an international manufacturing company. This world player historically well-established on the Belgian market is currently sustaining its growth through the development of service-related and projects management offers. * You improve Customer Satisfaction by Primary Technical Support for Automation & Control matters. * You ensure the customer is satisfied before closing any request. * You produce a proper resolution for queries related to product replacement, on-site intervention, technical complaints and product quality returns. * You eventually detect sales opportunities while addressing customer support requests. * You coordinate with relevant Quotation, Sales or Marketing contacts for special prices.
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