Jobs à Brussels chez Takeaway.com

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Sales Team Lead

Takeaway.com

Brussel

Our Global Ancillary Revenue team is looking for a sales expert the way in everything from product adoption to people management. From Ancillary Revenue experts to after-sales specialists, our expert teams have the ingredients for success. You and your team will ensure our restaurant partners have a full understanding of the solutions we offer throughout the sales process. * Take the lead in complex and sophisticated sales opportunities, especially with regional key accounts & large accounts * Explore, recommend and design new ways of & Global Sales Strategy and Operations team As a global food delivery powerhouse, we need a world-class Sales department to match. Your team focuses on driving product adoption and awareness by contacting restaurant partners to sell advertising solutions and other ancillary revenue products, like loyalty StampCards. Our Global Ancillary Revenue team is looking for a sales expert the way in everything from product adoption to people management. From Ancillary Revenue experts to after-sales specialists, our expert teams have the ingredients for success. You and your team will ensure our restaurant partners have a full understanding of the solutions we offer throughout the sales process. * Take the lead in complex and sophisticated sales opportunities, especially with regional key accounts & large accounts * Explore, recommend and design new ways of & Global Sales Strategy and Operations team As a global food delivery powerhouse, we need a world-class Sales department to match. Your team focuses on driving product adoption and awareness by contacting restaurant partners to sell advertising solutions and other ancillary revenue products, like loyalty StampCards.
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Business Analytics Lead: Belgium/ Luxembourg

Takeaway.com

Brussels

As our Business Analytics Lead for Belgium and Luxembourg, you manage a team that produces and presents vital insights for the region, using our central database warehouse (DWH). * Lead less-defined assignments: typically requiring extensive systems integration, large teams & multiple technical issues, multiple stakeholders and projects with potential business risks * 5-7+ years of relevant experience with BI/analytics and strong business acumen - As a scalable global business, we deal with a massive amount of data. Our Business Analysts focus on delivering the insights and expertise that help us continue to grow and innovate. * Effectively lead, coach and * Conduct a complete diagnosis of complex business problems, factoring in business processes and anticipating implementation obstacles As our Business Analytics Lead for Belgium and Luxembourg, you manage a team that produces and presents vital insights for the region, using our central database warehouse (DWH). * Lead less-defined assignments: typically requiring extensive systems integration, large teams & multiple technical issues, multiple stakeholders and projects with potential business risks * 5-7+ years of relevant experience with BI/analytics and strong business acumen - As a scalable global business, we deal with a massive amount of data. Our Business Analysts focus on delivering the insights and expertise that help us continue to grow and innovate. * Effectively lead, coach and * Conduct a complete diagnosis of complex business problems, factoring in business processes and anticipating implementation obstacles
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Head of Customer Service: France

Takeaway.com

Brussel

As our Head of Customer Service: France, you're restaurants in France. That's the focus of our expert Customer Service teams. * In-depth knowledge of the customer service industry - We're looking for a customer service expert who can combine people management with optimizing processes, ensuring customer satisfaction across France. You're for the various areas in Customer Service, such as Quality Specialists and Operations Support Specialists. * Reporting your insights and improvement ideas to our Customer Services Director in Amsterdam - Our global growth relies on customer satisfaction, ensuring that any issues which arise are handled quickly and effectively. Your team consists of 150-200 colleagues, based in Brussels. * Ensuring excellent support in all areas, with a continuous focus on customer satisfaction and compliance with SLAs As our Head of Customer Service: France, you're restaurants in France. That's the focus of our expert Customer Service teams. * In-depth knowledge of the customer service industry - We're looking for a customer service expert who can combine people management with optimizing processes, ensuring customer satisfaction across France. You're for the various areas in Customer Service, such as Quality Specialists and Operations Support Specialists. * Reporting your insights and improvement ideas to our Customer Services Director in Amsterdam - Our global growth relies on customer satisfaction, ensuring that any issues which arise are handled quickly and effectively. Your team consists of 150-200 colleagues, based in Brussels. * Ensuring excellent support in all areas, with a continuous focus on customer satisfaction and compliance with SLAs
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Teamlead Inside & After Sales

Takeaway.com

Brussel

The Team Lead Inside & After Sales is the ultimate combination of people management, leadership and sales skills. * Lead, appraise and coach a team of up to 13 Inside / After Sales Representatives; * Manage After sales team: changes and actively manage specific complex/strategic retrievals. You challenge your team to go one step further each day and you have an eye for individual team members - but also for KPIs and set targets. Are you that inspiring leader with extensive sales experience? * Analyse and evaluate the sales KPI's together with the Head of Sales; * Organise trainings and team meetings; * Supervision of daily sales activities; * Team development and coaching. You ensure optimal cooperation and you lift the team and its members to a higher level; * You have demonstrated team leader experience (+2 years) - preferably within the Leisure and/or e-commerce environment; The Team Lead Inside & After Sales is the ultimate combination of people management, leadership and sales skills. * Lead, appraise and coach a team of up to 13 Inside / After Sales Representatives; * Manage After sales team: changes and actively manage specific complex/strategic retrievals. You challenge your team to go one step further each day and you have an eye for individual team members - but also for KPIs and set targets. Are you that inspiring leader with extensive sales experience? * Analyse and evaluate the sales KPI's together with the Head of Sales; * Organise trainings and team meetings; * Supervision of daily sales activities; * Team development and coaching. You ensure optimal cooperation and you lift the team and its members to a higher level; * You have demonstrated team leader experience (+2 years) - preferably within the Leisure and/or e-commerce environment;
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Business Support Officer Planning & Data Insights

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Supervisor Customer Service NL/FR/EN

Takeaway.com

Brussels

Als een van onze Klantenservice Teamleiders (intern wordt deze functie Supervisor genoemd) in Brussels, geef je leiding aan teams van zo'n 15 klantenservicemedewerkers. * Brussels * Contract duration unspecified * Full Time - Your responsibilities - Ben jij een geboren leider met een passie voor goede klantenservice? Werk je graag en wil je ze helpen hun potentieel te bereiken? Dan zou jij onze nieuwe teamleider kunnen zijn… Onze klanten in 24 landen weten ons te vinden als ze zin hebben in bijvoorbeeld gebak, verse friet of noedels. Sinds onze eerste bezorging, meer dan 20 jaar geleden, zijn we gegroeid van een bedrijfje op een zolderkamer een multinational van Amsterdam tot Boekarest. Klanten blij maken en houden is altijd de sleutel tot ons succes geweest, en daar begint jouw taak. Als een van onze Klantenservice Teamleiders (intern wordt deze functie Supervisor genoemd) in Brussels, geef je leiding aan teams van zo'n 15 klantenservicemedewerkers. * Brussels * Contract duration unspecified * Full Time - Your responsibilities - Ben jij een geboren leider met een passie voor goede klantenservice? Werk je graag en wil je ze helpen hun potentieel te bereiken? Dan zou jij onze nieuwe teamleider kunnen zijn… Onze klanten in 24 landen weten ons te vinden als ze zin hebben in bijvoorbeeld gebak, verse friet of noedels. Sinds onze eerste bezorging, meer dan 20 jaar geleden, zijn we gegroeid van een bedrijfje op een zolderkamer een multinational van Amsterdam tot Boekarest. Klanten blij maken en houden is altijd de sleutel tot ons succes geweest, en daar begint jouw taak.
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Administrative Assistant

FAMI-QS

Brussels

The FAMI-QS Secretariat is currently seeking to hire a part-time Administrative Coordinator. * Minimum required working experience: 3 years of demonstrable experience providing administrative office management and communication support in a similar role. * Brussels * Contract duration unspecified * Home Office - Introduction - Part-Time Employment in an international environment as a member of a small dynamic team - FAMI-QS is a sector-specific conformity assessment scheme for the sector of Specialty Feed Ingredients and their Mixtures. The main focus of the role is to assist with the day-to-day operations of the organisation, provide support to ongoing and future projects and perform other duties and responsibilities based on the needs of the organisation. Job description - Responsabilities * Review/proofreading of documents in English and French * Assisting with the invoicing The FAMI-QS Secretariat is currently seeking to hire a part-time Administrative Coordinator. * Minimum required working experience: 3 years of demonstrable experience providing administrative office management and communication support in a similar role. * Brussels * Contract duration unspecified * Home Office - Introduction - Part-Time Employment in an international environment as a member of a small dynamic team - FAMI-QS is a sector-specific conformity assessment scheme for the sector of Specialty Feed Ingredients and their Mixtures. The main focus of the role is to assist with the day-to-day operations of the organisation, provide support to ongoing and future projects and perform other duties and responsibilities based on the needs of the organisation. Job description - Responsabilities * Review/proofreading of documents in English and French * Assisting with the invoicing
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Junior Customer Service Specialist

Takeaway.com

Brussels

Als onderdeel van onze Customer Service ben jij het eerste restaurants en klanten. Als customer service agent zoek je steeds weer nieuwe oplossingen voor steeds verschillende vragen. * Als customer service agent staat klantvriendelijkheid bij jou op 1; * Als customer service agent heb jij plezier in telefoneren en haal je voldoening uit het vinden van oplossingen voor steeds weer nieuwe problemen; * Je bent beschikbaar om te werken tijdens alle openingsuren van onze Customer Service; 365 dagen/jaar is deze open van 09:30h tot 23h. * Brussels * Contract duration specified * Full Time - Onze klanten in 24 landen weten ons te vinden als ze zin hebben in bijvoorbeeld gebak, verse friet of noedels. Sinds onze eerste bezorging, meer dan 20 jaar geleden, zijn we gegroeid van een bedrijfje op een zolderkamer een multinational van Amsterdam tot Boekarest. Als onderdeel van onze Customer Service ben jij het eerste restaurants en klanten. Als customer service agent zoek je steeds weer nieuwe oplossingen voor steeds verschillende vragen. * Als customer service agent staat klantvriendelijkheid bij jou op 1; * Als customer service agent heb jij plezier in telefoneren en haal je voldoening uit het vinden van oplossingen voor steeds weer nieuwe problemen; * Je bent beschikbaar om te werken tijdens alle openingsuren van onze Customer Service; 365 dagen/jaar is deze open van 09:30h tot 23h. * Brussels * Contract duration specified * Full Time - Onze klanten in 24 landen weten ons te vinden als ze zin hebben in bijvoorbeeld gebak, verse friet of noedels. Sinds onze eerste bezorging, meer dan 20 jaar geleden, zijn we gegroeid van een bedrijfje op een zolderkamer een multinational van Amsterdam tot Boekarest.
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Functional Analyst and Product Owner

Inetum-Realdolmen

Brussels

You'll be the one transferring the content of the functional design to the technical analyst/project leader, the technical architect, the development team and the test team. * You'll be the one carrying out the functional interviews and the working groups up to completion. * You'll get to refine the functional design where necessary. * You'll be providing functional support for call resolution. * You'll get to draw up the functional estimate for the realization of Change Requests. Inetum-Realdolmen * Brussels * Contract duration unspecified * Full Time - Introduction - Realdolmen is doing its best to manage the exceptional situation we are all going through at the moment. Your health is at the center of our attention! We do our best to ensure that job interviews are as safe as possible by offering them to you virtually, via Microsoft Teams, Skype, Whereby, ... You'll be the one transferring the content of the functional design to the technical analyst/project leader, the technical architect, the development team and the test team. * You'll be the one carrying out the functional interviews and the working groups up to completion. * You'll get to refine the functional design where necessary. * You'll be providing functional support for call resolution. * You'll get to draw up the functional estimate for the realization of Change Requests. Inetum-Realdolmen * Brussels * Contract duration unspecified * Full Time - Introduction - Realdolmen is doing its best to manage the exceptional situation we are all going through at the moment. Your health is at the center of our attention! We do our best to ensure that job interviews are as safe as possible by offering them to you virtually, via Microsoft Teams, Skype, Whereby, ...
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Business Development Manager - Political insight company

Michael Page

Brussels

As Business Development Manager you will have the responsibility to develop new accounts. * New business development - * Expertise in new business development - hunter mentality - Michael Page * Brussels * Contract duration unspecified * Full Time - Renowned international company selling high-end solutions to institutional decision-makers: politics, journalists, financial & governmental institutions. Part of a big group, they benefit from the stability of the structure while keeping a highly agile local structure. Your responsibilities * Provide the client with your Expertise - * Understand the client and -made solution * Networking with strategic stakeholders of a specific industry #Journalism #Politics #Finance #Banking #Insurance #Fintech #Newtech #Publicaffairs #Regulatoryaffairs #Regulatory #Government #Institutions - Your profile * Fluent in Dutch, English, French * Minimum 5 years of experience in B2B solutions sales As Business Development Manager you will have the responsibility to develop new accounts. * New business development - * Expertise in new business development - hunter mentality - Michael Page * Brussels * Contract duration unspecified * Full Time - Renowned international company selling high-end solutions to institutional decision-makers: politics, journalists, financial & governmental institutions. Part of a big group, they benefit from the stability of the structure while keeping a highly agile local structure. Your responsibilities * Provide the client with your Expertise - * Understand the client and -made solution * Networking with strategic stakeholders of a specific industry #Journalism #Politics #Finance #Banking #Insurance #Fintech #Newtech #Publicaffairs #Regulatoryaffairs #Regulatory #Government #Institutions - Your profile * Fluent in Dutch, English, French * Minimum 5 years of experience in B2B solutions sales
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Customer Care

Walters People

Brussels

For , we are looking for a Customer Care to support the company development. If you are an easy communicator with a strong focus on customer relations, then this Customer Care job is for you. As part of the customer service team, you will mainly be in charge of the Benelux market. * Being the single point of contact for customer inquiries. * Answering calls to provide information and advice about products, commercial policy, terms and condition for existing customers. * Managing complaints and find quick and innovative solutions to make sure the customers' experience is positive at the end of the day. * Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. * Customer-oriented, good listener. Are you dynamic, autonomous and customer-oriented ? Walters People * Brussels * Contract duration unspecified * Full Time For , we are looking for a Customer Care to support the company development. If you are an easy communicator with a strong focus on customer relations, then this Customer Care job is for you. As part of the customer service team, you will mainly be in charge of the Benelux market. * Being the single point of contact for customer inquiries. * Answering calls to provide information and advice about products, commercial policy, terms and condition for existing customers. * Managing complaints and find quick and innovative solutions to make sure the customers' experience is positive at the end of the day. * Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. * Customer-oriented, good listener. Are you dynamic, autonomous and customer-oriented ? Walters People * Brussels * Contract duration unspecified * Full Time
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CRM & BI Analyst

BAKKER & PARTNERS

Diegem

The CRM & BI Analyst will become the link between sales, finance & IT. * As BI & CRM Analyst you will hold a key role within the local organization and will take part in shaping the future of the company. * You have a good command of BI tools (e.g. Tableau) and CRM tools (e.g. Veeva). CRM (tool: Veeva CRM) * Liaise with the CRM Europe hub community to share knowledge and best practices * You have min. 3 - 5 years of experience as analyst. BAKKER & PARTNERS * Diegem * Contract duration unspecified * Full Time - Introduction - based in Diegem. Scope of the position - The purpose of the role is to support the sales organization with their reporting and analytical needs. He/she will become the local system owner and liaise with the European hub in Switzerland. Tasks overview * SPOC for Veeva within the Belux affiliate * Roll-out new module of the tool if necessary * Support the users in their use of the tool (e.g. refresh trainings) The CRM & BI Analyst will become the link between sales, finance & IT. * As BI & CRM Analyst you will hold a key role within the local organization and will take part in shaping the future of the company. * You have a good command of BI tools (e.g. Tableau) and CRM tools (e.g. Veeva). CRM (tool: Veeva CRM) * Liaise with the CRM Europe hub community to share knowledge and best practices * You have min. 3 - 5 years of experience as analyst. BAKKER & PARTNERS * Diegem * Contract duration unspecified * Full Time - Introduction - based in Diegem. Scope of the position - The purpose of the role is to support the sales organization with their reporting and analytical needs. He/she will become the local system owner and liaise with the European hub in Switzerland. Tasks overview * SPOC for Veeva within the Belux affiliate * Roll-out new module of the tool if necessary * Support the users in their use of the tool (e.g. refresh trainings)
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Chief Financial Officer

Stanley/Stella SA

Etterbeek

As a CFO at Stanley/Stella you will go beyond analysing our financial numbers and ensuring a correct and efficient Accounting and Controlling department. We expect you to supervise our financial records in order to project future financial decisions and plans. You will think and act upon next steps to get the busines to the next financial level , whether that involves acquisitions, margins drill down, or top line expansion. * You deep dive in the company's financial strengths and weaknesses in order to propose corrective actions required to project the future financial investments & plans. * You ensure correct and are able to defend the future developments based on grounded financial arguments. * Together with your team you will have a permanent overview on all financial related matters (including accounting) and ensure their compliance and that all legal obligations are fulfilled. As a CFO at Stanley/Stella you will go beyond analysing our financial numbers and ensuring a correct and efficient Accounting and Controlling department. We expect you to supervise our financial records in order to project future financial decisions and plans. You will think and act upon next steps to get the busines to the next financial level , whether that involves acquisitions, margins drill down, or top line expansion. * You deep dive in the company's financial strengths and weaknesses in order to propose corrective actions required to project the future financial investments & plans. * You ensure correct and are able to defend the future developments based on grounded financial arguments. * Together with your team you will have a permanent overview on all financial related matters (including accounting) and ensure their compliance and that all legal obligations are fulfilled.
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GROUP CONSOLIDATION OFFICER | ENGLISH | PERMANENT CONTRACT

HAYS

Zaventem

For an international company located in Zaventem, HAYS Accounting is looking for a Group Consolidation Officer. As Consolidation officer, you . Are you the Group Consolidation Officer that we're looking? 3 y. experience in audit, consolidation or analytical bookkeeping - You are a strong support of the group accounting manual and procedures and the preparation of the consolidation process. You have a master's degree in finance (or in business administration) and you have at least 3 years' experience as auditor or in consolidation, within a large group and/or an international environment. * Zaventem * Contract duration unspecified * Full Time * English, a knowledge of French or Dutch is an asset * Min. * A Master degree is required * International company * Opportunity to grow within the company * Permanent contract - Your responsibilities - You support and collaborate with your management at group level. For an international company located in Zaventem, HAYS Accounting is looking for a Group Consolidation Officer. As Consolidation officer, you . Are you the Group Consolidation Officer that we're looking? 3 y. experience in audit, consolidation or analytical bookkeeping - You are a strong support of the group accounting manual and procedures and the preparation of the consolidation process. You have a master's degree in finance (or in business administration) and you have at least 3 years' experience as auditor or in consolidation, within a large group and/or an international environment. * Zaventem * Contract duration unspecified * Full Time * English, a knowledge of French or Dutch is an asset * Min. * A Master degree is required * International company * Opportunity to grow within the company * Permanent contract - Your responsibilities - You support and collaborate with your management at group level.
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