Customer Project Support
- Liège
You already have solid experience in a customer support role (Customer Service, Project Management, etc.), As a Customer Project Support, you are the point of contact for all maintenance activities requested by the company's customers. * You are able to understand the customer's need and offer the corresponding service, * You carry out customer follow-up to inform them of the assignment's progress and therefore maintain a relationship of trust, * You greet customers, manage them from A to Z and pass on the essential information to the maintenance department, You ensure that performance and the customers' issues are shared with them, * You outlook, which enables you to: solve problems, improve processes, escalate problems, report, form sales relationships, foster customer loyalty, etc., * You are able to keep informed about the latest products, processes, markets and customers. Proselect * Liège
You already have solid experience in a customer support role (Customer Service, Project Management, etc.), As a Customer Project Support, you are the point of contact for all maintenance activities requested by the company's customers. * You are able to understand the customer's need and offer the corresponding service, * You carry out customer follow-up to inform them of the assignment's progress and therefore maintain a relationship of trust, * You greet customers, manage them from A to Z and pass on the essential information to the maintenance department, You ensure that performance and the customers' issues are shared with them, * You outlook, which enables you to: solve problems, improve processes, escalate problems, report, form sales relationships, foster customer loyalty, etc., * You are able to keep informed about the latest products, processes, markets and customers. Proselect * Liège
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