Advisor Customer Care jobs in Antwerp Province

As a Customer Services Representative you will ensure coordination and follow-up of all aspects related to the complete handling of orders placed by customers. Responsible for generating all customer complaints in our internal complaint system As a Customer Services Representative you will ensure coordination and follow-up of all aspects related to the complete handling of orders placed by customers. Responsible for generating all customer complaints in our internal complaint system
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You will be trained by other VAT experts to become the point of contact for the Shared Service Centers in Poland, Belgium and China as well as for the local accountants and various departments that are dealing with VAT issues (like master data teams, procurement, sales, customer support etc). * take care of the development and implementation of procedures and guidelines You will be trained by other VAT experts to become the point of contact for the Shared Service Centers in Poland, Belgium and China as well as for the local accountants and various departments that are dealing with VAT issues (like master data teams, procurement, sales, customer support etc). * take care of the development and implementation of procedures and guidelines
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As a trusted advisor you work closely with the HR department and its stakeholders * Project management skills such as time management and prioritizing tasks and projects for multiple customers * Strong teamplayer, care for people, and relationships. As a trusted advisor you work closely with the HR department and its stakeholders * Project management skills such as time management and prioritizing tasks and projects for multiple customers * Strong teamplayer, care for people, and relationships.
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The Customer Service Specialist is responsible for the follow-up and execution of customers' orders and ensures that the correct products and quantities are supplied on time to a portfolio of customers. This requires multiple contacts with customers and supplying sites and with a network of Supply Chain partners and carriers around the world. You are is the single point of contact for these customers. You are part of the Customer Service Team and . * You are the single point of contact for the order processing from receipt of the order until invoicing to the end customer. * You are also in charge of the preparation, follow-up of the delivery flow of the orders with agreed partners and coordinate that correct shipping documents are issued to the customer. * You are the central point of contact to the customer to keep him informed about the status of pending orders and delivery details. The Customer Service Specialist is responsible for the follow-up and execution of customers' orders and ensures that the correct products and quantities are supplied on time to a portfolio of customers. This requires multiple contacts with customers and supplying sites and with a network of Supply Chain partners and carriers around the world. You are is the single point of contact for these customers. You are part of the Customer Service Team and . * You are the single point of contact for the order processing from receipt of the order until invoicing to the end customer. * You are also in charge of the preparation, follow-up of the delivery flow of the orders with agreed partners and coordinate that correct shipping documents are issued to the customer. * You are the central point of contact to the customer to keep him informed about the status of pending orders and delivery details.
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Our Technical Support team and ATSG team (Advanced Technology Support Group) are providing technical support to our customers. We help and support customers with questions and issues that they can encounter when installing complex Crestron systems. * Both teams make sure that those installations go as smooth as possible making sure our customers keep choosing for Crestron. Customer satisfaction is priority number one. Our team communicates the best practices with our customers so that they can make optimal use of our products. * Host possible training classes for internal colleagues and external customers. * Identify customer questions and advise them on operational issues * Customer and commercial mindset. * Customer oriented Our Technical Support team and ATSG team (Advanced Technology Support Group) are providing technical support to our customers. We help and support customers with questions and issues that they can encounter when installing complex Crestron systems. * Both teams make sure that those installations go as smooth as possible making sure our customers keep choosing for Crestron. Customer satisfaction is priority number one. Our team communicates the best practices with our customers so that they can make optimal use of our products. * Host possible training classes for internal colleagues and external customers. * Identify customer questions and advise them on operational issues * Customer and commercial mindset. * Customer oriented
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Help the sales team sell total Crestron solutions and and customers achieve knowledge on Crestron solutions. * You don't have to do that on your own: you will be part of the Sales Operations Department, 5 specific teams that support the sales team and customers by coordinating sales strategies, procedures and tools. Help the sales team sell total Crestron solutions and and customers achieve knowledge on Crestron solutions. * You don't have to do that on your own: you will be part of the Sales Operations Department, 5 specific teams that support the sales team and customers by coordinating sales strategies, procedures and tools.
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DEME Group * Zwijndrecht * Contract duration unspecified * Full Time - Introduction - In order to strengthen our organization and to create synergies in digitalization projects across the DEME organization and projects, we are ... DEME Group * Zwijndrecht * Contract duration unspecified * Full Time - Introduction - In order to strengthen our organization and to create synergies in digitalization projects across the DEME organization and projects, we are ...
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Mechelen * Freelance * Full Time - Introduction - Expense Reduction Analysts (ERA ) is the world's number one in overhead cost/cost optimization and supplier management and winner of Global Franchise Magazine's “Best Business ... Mechelen * Freelance * Full Time - Introduction - Expense Reduction Analysts (ERA ) is the world's number one in overhead cost/cost optimization and supplier management and winner of Global Franchise Magazine's “Best Business ...
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Works with the internal customers to understand their present & future critical to quality needs, identifies opportunities for improvement, develops & implements new alternatives. Works with the internal customers to understand their present & future critical to quality needs, identifies opportunities for improvement, develops & implements new alternatives.
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Ability to work independently and in a team, with colleagues, customers and Logistics Service Providers. Ability to work independently and in a team, with colleagues, customers and Logistics Service Providers.
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Realdolmen, a member of the European Gfi Group with approximately 1,950 highly qualified employees, provides strategic, tactical and operational ICT solutions for over 1,000 customers throughout the Benelux. Customers rely on you to help them measure and meet their organizational targets. It is your mission to help design and implement your customer's data strategy from start to finish and break down high-level business and user requirements into functional requirements. For this function, you are mainly working at customer's premises all over Belgium and there might be options to work from our Realdolmen offices (Ghent, Kontich, Huizingen, Heverlee, Lummen or Mons) or from home. * Group insurance and hospitalization insurance, because we care about you; Realdolmen, a member of the European Gfi Group with approximately 1,950 highly qualified employees, provides strategic, tactical and operational ICT solutions for over 1,000 customers throughout the Benelux. Customers rely on you to help them measure and meet their organizational targets. It is your mission to help design and implement your customer's data strategy from start to finish and break down high-level business and user requirements into functional requirements. For this function, you are mainly working at customer's premises all over Belgium and there might be options to work from our Realdolmen offices (Ghent, Kontich, Huizingen, Heverlee, Lummen or Mons) or from home. * Group insurance and hospitalization insurance, because we care about you;
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Demonstrate exceptional customer service and interact effectively with users. * Record incident and status information in a timely / accurate fashion using the appropriate tools in order to communicate and update customers. * Customer Service mindset * Customer oriented Demonstrate exceptional customer service and interact effectively with users. * Record incident and status information in a timely / accurate fashion using the appropriate tools in order to communicate and update customers. * Customer Service mindset * Customer oriented
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You will participates as part of a team and and customers. * You immediately start on customer's payroll with long term perspective and growth possibilities. You will participates as part of a team and and customers. * You immediately start on customer's payroll with long term perspective and growth possibilities.
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Mechelen is a varied location, comprising of manufacturing facilities, a customer contact centre and administrative/office area spread over 3 separate buildings. * Engaging contacts with our enthusiastic colleagues and customers from all over the world Mechelen is a varied location, comprising of manufacturing facilities, a customer contact centre and administrative/office area spread over 3 separate buildings. * Engaging contacts with our enthusiastic colleagues and customers from all over the world
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As an automation engineer you will be responsible for engineering process control systems for various customers. As an automation engineer you will be responsible for engineering process control systems for various customers.
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They offer an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products that serve over 95 million customers around the world. Assistance may include such activities as providing clinical information regarding medical conditions or treatments, care plans. The Nurse Case Manager will promote quality cost-effective outcomes managing care needs through education and health advocacy to members serviced. Key areas: Uses clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications. * Ability to act as an “advocate” for the customer while complying with internal policies and procedures and contractual/legal compliance requirements. * Ability to , matrix partners, customers and providers. They offer an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products that serve over 95 million customers around the world. Assistance may include such activities as providing clinical information regarding medical conditions or treatments, care plans. The Nurse Case Manager will promote quality cost-effective outcomes managing care needs through education and health advocacy to members serviced. Key areas: Uses clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications. * Ability to act as an “advocate” for the customer while complying with internal policies and procedures and contractual/legal compliance requirements. * Ability to , matrix partners, customers and providers.
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Customer is king, also at SGS. You have mature customer management skills and are willing to use them; Customer is king, also at SGS. You have mature customer management skills and are willing to use them;
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You have good analytical and problem-solving skills and you are customer orientated. You have good analytical and problem-solving skills and you are customer orientated.
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you have excellent business partnering skills: you communicate clearly and proactively towards stakeholders, you educate and influence on a diplomatic way, you have an eye for customer service; you have excellent business partnering skills: you communicate clearly and proactively towards stakeholders, you educate and influence on a diplomatic way, you have an eye for customer service;
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A company car for travelling to our customers as pleasant as possible. A company car for travelling to our customers as pleasant as possible.
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Another critical duty of the department is to account for and track receivables, including outstanding invoices and any required collection actions in a customer friendly way. You will strengthen our Customer Finance team and will be responsible for your own customer portfolio, for different regions; BENELUX, GERMANY, ITALY. As a credit collector, it is vital that you build and maintain close links with all customers, but also with Crestron sales and customer service administrators. You are able to communicate in a calm and confident manner, with different personalities (customers & colleagues). * Day to day follow up of your customer portfolio * Provide customer service regarding collection issues, process customer refunds, resolve discrepancies and short payment. * Communicate with the sales team and customer service team. * Commitment to excellent customer service Another critical duty of the department is to account for and track receivables, including outstanding invoices and any required collection actions in a customer friendly way. You will strengthen our Customer Finance team and will be responsible for your own customer portfolio, for different regions; BENELUX, GERMANY, ITALY. As a credit collector, it is vital that you build and maintain close links with all customers, but also with Crestron sales and customer service administrators. You are able to communicate in a calm and confident manner, with different personalities (customers & colleagues). * Day to day follow up of your customer portfolio * Provide customer service regarding collection issues, process customer refunds, resolve discrepancies and short payment. * Communicate with the sales team and customer service team. * Commitment to excellent customer service
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You translate the group's commercial strategy into a local strategy and take care of the implementation. * You establish and expand the current client portfolio of approximately 200 customers in Belgium. * You respond to enquiries from customers and offer the needed support by collaborating with the internal support departments. * You have 5 – 10 years experience in a sales position in which you were involved in freight forwarding, warehousing, transport, logistics and/or customer clearance. * You have proven experience in customer relationship management. You translate the group's commercial strategy into a local strategy and take care of the implementation. * You establish and expand the current client portfolio of approximately 200 customers in Belgium. * You respond to enquiries from customers and offer the needed support by collaborating with the internal support departments. * You have 5 – 10 years experience in a sales position in which you were involved in freight forwarding, warehousing, transport, logistics and/or customer clearance. * You have proven experience in customer relationship management.
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