We are looking for a Technical Support Engineer for a company located in Bonheiden. This company is the leading provider of control and automation systems for homes, offices, schools, hospitals, hotels and more.
The Technical Support team provides technical support to their customers. When experiencing unexpected behavior regarding a system, customers request Technical Support to determine and resolve the problem.
The Technical Support team is also the first team that is contacted for global questions regarding their products. The team communicates the best practices with their customers so that they can make optimal use of their products. Customer satisfaction is priority number one.
As Technical support engineer, it would be your job to support internal and external projects. Which means you:
You have/you are:
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