Technical support engineer with knowledge of English combined with German and/or French
For our partner Volvo Group, we are looking for a technical support engineer for the department connected services support with knowledge of English, German and/or French.
In this job as technical support engineer, you support the connectivity and productivity services and hardware for different brands of Volvo. The systems are based on the latest digital, wireless communication technologies; the integrated systems are available in several designs and with high level of customization. You give technical support and solve hardware and electronic related problems for end-users, dealers and market companies in your own language area. You give regular feedback on the supported products towards quality managers and developers. You handle the information from the market in such manner that repeated questions and problems from customers can be avoided.
To qualify for the job as technical support engineer, you have a technical background and a good understanding of contemporary trends in Connectivity, Telematics, Driver-Vehicle and Customer-Vehicle Interfaces, Fleet Management Systems and Transport Solutions. You have a great interest in automotive technologies and connected services. You are able to interpret and understand technical documentation. You have good collaboration, communication and facilitation skills. You possess excellent troubleshooting skills and the ability to picture the problem via remote discussions. You are fluent in English, French and German. You have a natural feel for continuous learning and personal involvement. After an intensive training program, you are willing to enter in shift work.
Our client offers you an attractive and challenging job with opportunities for development in an international environment. You will get education on the job. The salary depends on the experience, education and skills you possess.
Are you interested in this job as a technical support engineer? Upload your resume online by clicking on the application button or apply with your LI profile. You will be sent to our Hays website. For more information or other vacancies at our customer, you can contact our office in Ghent via 09/267 99 88 or via LinkedIn. Together, we will then look for interesting vacancies.