RAILREST manages the on board service provision for Thalys (TGV THALYS)
RAILREST works with Thalys to continually improve and develop the on board experience for the Thalys customers.
On board Thalys trains RAILREST offers at seat service to the 1st class passengers and operates the Thalys Bar.
In the stations RAILREST provides platform services and operates the Thalys Lounge and the Information Desk in Brussels Midi station.
Our head office is located in Brussels; the 4 operational bases are in Brussels, Paris, Amsterdam and Cologne. RAILREST currently employs more than 350 staff across 4 countries.
Your passion for customer care guarantees both all passengers a memorable trip.
Customers are our guests on every journey.
You represent the image of the company in all your contacts with customers.
You will work in a young, dynamic, international and exciting environment.
Be ready to travel every day across 4 countries (Belgium, France, Netherlands, Germany).
You will follow a theoretical & practical training during a few weeks to be ready to work on board. You will be paid during this training.
On board of the Thalys train:
On the platform: