More similar jobs
Your responsibilities
For our client, located in Antwerp, we are looking for a Senior Application Support Engineer:
Jobdescription
- Supporting, troubleshooting and maintaining our client's product line currently deployed in London (UK) and online platform deployed in Virginia (US) and AWS.
- Developing and enhancing scripts to support the product line.
- Providing level 1 and level 2 supports for all customer related issues reported and escalated by global customer support adhering to current established SLAs.
- Coordinating and collaborating with business stakeholders on various issues and projects.
- Partnering and working with data center operation and technology teams on resolving tactical infrastructure issues and completing strategic projects.
- Working with both offshore and onshore teams in all aspects of operations, release management and product support.
- Follow up and working on operational tasks, part of larger business flows.
- Participating in a 7x24 rotating support operations
Your profile
Profile
- Bachelor's degree in Computer Science, Engineering, related technical degree or equivalent work experience.
- Excellent written and verbal communication skills in English and Dutch
- 5+ years of IT experience preferably as a system administrator or software engineer or as an operational/product support engineer in a dynamic 24x7 environment.
- Strong UNIX / Linux skills command line interface (4+ years).
- Strong Windows skills (4+ years)
- Apache and Tomcat administration/configuration skills (4+ years).
- Experienced in supporting and troubleshooting applications and related issues. (3+ years).
- Experienced with administration/configuration of Java, Apache, and Tomcat applications.
- Knowledgeable in various monitoring tools: Truesight, DataDog, xymon/Nagios, …
- Solid working knowledge and troubleshooting experience of Internet technologies such as TCP / IP protocols, DNS, HTTP protocol, proxy servers and load balancing technologies.
- Ability to write effective Bash/Korn shell (and perl/python) scripts to automate procedures and workflow.
- Understanding of multi-tiered web application architecture.
- Strong interpersonal and communications skills.
- Ability to work a rotating 7X24 on-call schedule.
- Ability to coordinate and work effectively with various teams across the world, including the United States, England, Belgium, and India.
- Knowledge of WebSphere MQ, WebSphere Application Server and Elastic Search is a plus
- Experience with or knowledge of high availability for applications (incl. load balancers like A10) is a plus
- Experience using ServiceNow, JIRA, GitHub, Gradle, ... is a plus
We offer
Offer
We offer a variety of tasks in an international company with great career opportunities.
Introduction Experis
Experis is a dedicated business unit of ManpowerGroup - a world leader in employment services for more than 70 years, and a recognized pioneer in the industry. At Experis, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals every day and that's why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart.
