Sales Performance Manager


Mission

We are looking for an experienced Sales Performance Manager to shape our organization's long-term strategy in sales, marketing & customer care. We are looking for a leading force in communication & sales, who helps us boosting our SUEZ vision.

The Sales Performance Manager will be tasked with assessing the sales organizational performance, developing achievable goals and implementing processes that improve organizational effectiveness and build a sustainable competitive advantage.

Role and responsibilities

As the Sales Performance Manager you will :

• support sales improvement processes and initiatives;
• align departmental goals, processes and resource allocation with the organizational strategy;
• follow-up & communicate about key projects defined by the SUEZ group (SPOT);
• analyze the various reports and dashboards to present your actions in a consolidated way to the Sales director;
• plan, implement and manage proposed recommendations and projects;
• identify threats and opportunities within the sales processes & projects;
  manage risk and develop risk mitigation plans.

More-over you will :

• identify required sales initiatives and drive them with identified owners and stakeholders;
• act as sparring partner for the Sales managers, equally challenging and supporting the several Sales teams while building sustainable partnering relationships with the Development teams;
• conduct desk research and analyses of sales effectiveness, sales processes and systems, stakeholders, etc. (system thinking);
• establish a sustaining learning and improvement culture in the different teams;
  improve continuously the overall customer experience internal and external;
• and last but not least be the bridge between sales - marketing - customer care - business administration - logistics & finance.