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SGS Group Belgium

Operations Manager

  • Antwerpen
  • Contract duration unspecified
  • Full Time

Company Description

At SGS, you can choose. First of all, out of our various vacancies. However, SGS also gives you another choice. Do you choose to expand or to enrich? We are not only looking for colleagues who can go into depths of their discipline. We are equally as much looking for colleagues who we call ‘connectors’, people who can connect our diversity to our services. To each other. And this way, enrich our business.

SGS is the world’s leading inspection, verification, testing and certification company. We’re also the benchmark worldwide for quality and integrity. And that makes us very proud. This can only happen thanks to almost 100 000 colleagues worldwide, with more than 1750 employees in Belgium only. Our employees give 110% of themselves every day, divided over all expertise domains, branches and cultures. Our coworkers build their own way inside the company, the services and the expertise.

Job Description

We are currently looking for an Operations Manager for the SGS Notified Body 1639 in Antwerp.

The main responsibilities will be to support the local Notified Body 1639 group in, improving performance, securing compliance and managing its global network and projects. You should find ways to increase quality of customer service and implement best practices across all affiliates in our global network.

As our Operations Manager you implement and improve our certification procedures. You ensure adequate follow up of procedure functioning by setting up, evaluation and reporting KPI’s and ensure procedures are followed up globally. In your role as an Operations Manager you liaise with global affiliate offices and their project managers on behalf of Notified Body 1639. 

You organize internal follow-up & procedures for customer inflow, project handling and customer feedback and coordinate operations over our 2 main locations Belgium & UK.

Furthermore

  • You set up improvement plans considering operations and regulations
  • You guarantee continuous improvement and partake in solving improvement forms
  • Together with the management team you ensure (human) resources are adequately maintained and utilized
  • You overview internal invoicing on behalf of Notified body 1639
  • You Liaise with stakeholders: clients, consultants & clinical expert and assist the Head of Notified Body to effectively manage global collaborations.

Ultimately, a successful Operations Manager should ensure the efficient and smooth day-to-day operation of our office but also keep a keen eye on adhering to procedures and standards.

 

Qualifications

For this challenging opportunity we are looking for someone with a Master degree in a relevant field: Engineering, Biomedical sciences eg.

Additional training in operational management a definite plus PMP, Six Sigma or equivalent is an asset)

Our ideal new colleague has a proven experience as an Operations Manager and is analytic and critical in observation, yet capable of implement findings in improvement plans based on forecasting. 

More skills that convince us of a good candidate are:

  • Strong and proven organizational skills
  • Excellent time management skills and the ability to prioritize work
  • Proven leadership skill in an international environment
  • Attention to detail and ad-hoc problem-solving skills
  • Ability to communicate with others effectively
  • Excellent written and verbal communication skills

In this role as an Operations Manager you are fluent in English and Dutch (any other EU language is an asset)

 

Additional Information

We are looking forward to hearing from you! Send us your story and your resume via the apply button and maybe you will soon join us. For further information, please don’t hesitate to mail to pascal.plessers@sgs.com

Location

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SGS Group Belgium
Noorderlaan, 2000 Antwerpen, Belgium

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SGS Group Belgium

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