Within a defined sector in the B2B market, the Key Account Manager is responsible for contributing to the increase in turnover and this according to imposed sales strategies and pre-set objectives (both for coffee machines and Products).

• You are ultimately responsible for your customer portfolio. You take into account both topline growth and bottom line results.
• You are responsible for the development and implementation of the Company B2B strategy in your region
• For this, you will:

• prospect new potential customers in the B2B segment
• make quotations and follow up on them
• create new customers and draft contracts with these new customers.
• taking care of the first delivery to the new customers.

• You are also responsible for the follow-up of the existing clientele on:

• Commercial area: Dealing with questions about prices, products and machines.
• SAV area: Handling incoming technical inquiries.
• Distribution: Handling comments on the course of the distribution plus occasionally delivering goods to the customer.
• Financial Area: Follow up on bad payers.

Result areas

• Realization of the set sales objectives.
• Managing, expanding and developing the customer portfolio
• Achieving the stated objectives, taking into account the proposed budgets and costs
• Promoting the Company image through excellent product knowledge