Within the IT Service Operations' office, AXA Belgium is looking for an Incident Coordinator to strengthen its team.
The Incident Coordinator guarantees the reliability of the IT systems transversally, throughout the whole company, where a Classical set up is rapidly evolving towards Cloud Solutions (SAAS, PAAS, IAAS,…).
Indeed, from our control room, you will ensure that AXA Belgium's production environment is operational on all of our applications. When you observe a "degradation of service", you will act immediately by involving all relevant stakeholders in the resolution of the observed incident and assist in the actions to be taken to avoid recurrences.
Problem solving, reactivity, customer orientation and stress resistance are therefore some of your strongest assets.
Your duties
Your profile
A nice reward for your hard work
An attractive salary, supplemented with discretionary personal and collective bonuses and of course, meal and eco vouchers.
The benefits of working at an insurance company
From group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate) and with up to 30% discount on all additional insurance products.
A job that respects your personal life and dreams
With 35 days off per year to recharge, home working options, sports facilities and professional training to make sure you stay in shape mentally, physically and professionally!