- We are looking for several Customer Service Representatives to join us at the Odoo headquarter in Grand-Rosière.
- With a positive attitude and dynamism, the team provides support and help to our existing and potential new customers and, our colleagues as well.
- Our goal is to make our customers happy by giving them a good quality service.
- Help customers with their use of Odoo business apps
- Engage with our visitors and leads (Livechat)
- Ensure customers' satisfaction
- Improve customers' experience
- Contribute to the improvement of our product
- IT and business affinity
- Customer oriented
- Autonomous and fast learner
- Ability to learn and evolve quickly
- Solution minded
- Fluent oral and written in English and a good level of Spanish and/or Dutch
- Valid work permit for Belgium
Nice to have
- Good knowledge of business processes
- Available immediately
- Other languages
- 0-2 years of experience
- Willing to learn constantly and work proactively
What do we offer?
- A full-time position with an attractive salary package
- 2 weeks of intensive functional training with a final certification
- Advanced training sessions: administrative and internal processes as well as sales and livechat
- An international and flexible company with offices in Belgium, Luxembourg, San Francisco, New-York, India, Hong Kong and Dubai
- Real responsibilities, challenges in a fast evolving company
- Working within a flat hierarchy, without rigid procedures
- A fun and hard working environment where each employee has a chance to see the impact of his work and make a real contribution to the success of the company