At SGS, you can choose. First of all, out of our various vacancies. However, SGS also gives you another choice. Do you choose to expand or to enrich? We are not only looking for colleagues who can go in to depths of their discipline. We are equally as much looking for colleagues who we call ‘connectors’, people who can connect our diversity to our services. To each other. And this way, enrich our business.
SGS is the world’s leading inspection, verification, testing and certification company. We’re also the benchmark worldwide for quality and integrity. And that makes us very proud. This can only happen thanks to more than 90 000 colleagues worldwide, with 1650 employees in Belgium only. Our employees give 110% of themselves every day, divided over all expertises, branches and cultures. Our coworkers build their own way inside the company, the services and the expertise.
SGS Life Sciences carries out all type of services for pharmaceutical and biotechnology companies, from coordination and running of clinical trials with new molecules or techniques on human beings, to support and consultancy on post marketing registration activities. SGS Life Sciences has also expertise in the quality control of pharmaceuticals.
At our Clinical Pharmacology Unit, located at Stuivenberg Hospital Antwerp, we are currently looking for a Contact center agent (Recruitment healthy volunteers).
As a contact center agent you are part of a well-organized dedicated team, responsible for the selection of healthy volunteers for early phase clinical trials. We expect you to contact a sufficient number of qualified volunteers for participation in our clinical studies. You will work closely together with all CPU project team members (investigators, nurses and administrative staff) to successfully complete enrollment of the volunteers in a specific study.
As a Contact Center Agent, you are responsible in following main areas:
1) First and foremost – Contacting sufficient, qualified volunteers for a specific study
2) Second – Management of the database
What do you need to be successful?
Ideally, you have obtained a professional bachelor level degree (equal experience in the medical and/or administrative sector). But above all, you want to make a difference and you have the guts to chat about everything and create a bond of trust with our volunteers.
You have good communication skills and can perform customer-oriented phone calls. You can respect deadlines and you can handle information confidential.
What we have to offer:
Were you already considering a big switch in your career? Maybe this could be your next step. At SGS you can count on an interesting position where you can take responsibility. Come enjoy our fun team of colleagues and on top of that, we will reward you with an interesting salary package (incl. retirement plan, meal vouchers, …)
Do you want to be part of this?
We are looking forward to hearing from you! Send us your story and your resume via the apply button and maybe you will soon join us for work and coffee breaks. Still have questions? Anneleen Vanbuggenhout can give you more details about the job. Send her an e-mail at firstname.lastname@example.org