In a challenging business environment, Client Satisfaction through Service Quality and Excellence is a fundamental pillar of Deloitte’s Strategy as it supports the firm’s performance over time.
This traineeship is a unique opportunity to join the Quality and Excellence team, in charge of developing this Quality mindset within the Luxembourgish practice as well as fostering a positive client and brand experience.
Among various firm-wide projects, the team handles all internal and external client feedback aspects, ranging from client interview preparation and survey design to the analysis of client relationship data and the implementation as well as the follow-up of targeted action plans.
During your internship, you will be able to acquire a valuable professional experience through:
On a daily basis, you will be an integrated part of the team and will participate in different projects: