Introduction
DNV GL is one of the world’s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.
Local unit & position description
The All-round Customer Coordination position contains the full management of a set of activities such as calculation of man-days, project set-up in our system, planning of audits and settling auditor and customer issues as well as preparing certificates for Technical Review and issuing these in a timely manner. Some invoicing activities could be involved as well.
Key tasks
- Ownership of the customer coordination processes
- Calculation of man-days, setting up projects and updating the system
- Planning, scheduling, and re-scheduling audits accordingly
- Responding to customer and auditor issues and queries in a timely manner
- Preparing documentation for technical review and issuing out certificates to audited customers
- Ad-hoc assistance in the invoicing procedures
Position qualifications
- Previous professional experience in a similar position would be preferable
- Proactive and solution-oriented approach
- Computer literacy and good command of the MS Office package
- Ability to work under pressure and perform in stressful situations
- Strong organizational skills
- Fluent written and verbal Dutch/French/English communication skills are required.
Opportunities Beyond Business
Along with competitive conditions, DNV GL offers you the possibility to make a global impact on a safe and sustainable future.
Our working culture is based on respect for one another and the appreciation of work-life-balance.
What do we offer?
- Work with dedicated and competent colleagues and meet demanding customers in the Netherlands, with possibilities to do some audits abroad,
- Experience with complex and exciting technical challenges,
- Possibility to work locally with the chance to expand your global horizon,
- Continuous individual development in terms of roles and technologies – either on the job, by internal training or through our external trainers.
Interested?
Please submit your CV in English via the Apply Now button.
More info?
Please contact our Operations Manager – Günther Willems: T+32476354210.
