We, the LSG Sky Chefs Lounge GmbH, are currently looking for a motivated professional to support our team at the BRU Airport Brussels-Zaventem as Manager Lounge (m/f).
The LSG Group is the world’s leading provider of end-to-end on-board products and services. These include catering, onboard retail and entertainment, onboard equipment and logistics, consulting and lounge services.
- Ensure lounge business smooth operation, especially in respect of the economic goals and with lounge-tailored human-resource allocation
- Conduct clients meetings and negotiations
- Administration of the lounge and coordination of all activities within the lounge
- Ensure sales targets
- Control inventories and clarify differences, if necessary
- Ensure and exemplify the corporate Identity “LSG Sky Chefs” vis-à-vis employees, customers etc.
- Advice the executive board from the lounge-perspective
- Cooperate with public authorities and business partners
- Ensure efficient guest services
- Ensure adherence to the law, provisions and HACCP-guidelines
- Human Resources development
Key Performance Indicators
- Customer satisfaction rate
- Labour cost
- Food Cost
- Staff turnover rate
Taking over further possible tasks in accordance with the supervisor.