StepStone is more than a machine. A large team of dedicated staff makes sure that everything happens as it should. Our customers have a fixed contact person who follows up the results of their job listings and advises them on how to improve results. We also provide training on our website. This is how we share our expertise with our customers.
Real customer support
StepStone does not leave its customers to figure things out themselves. We have specialists who monitor the results of job listings together with customers and make adjustments as appropriate. Our quality consultants are available every working day for customers who need help or advice. We also have listings specialists who monitor the layout, structure and categorisation of job listings on our site. Our sales people are concerned with your results, not just their figures. That is why they propose the product mix for each customer that they know will deliver the best results.
Our quality consultants also give training to businesses about how to use the site efficiently, and explain all functionalities. This training can be organised either online or at the client's offices. Read more about it on the StepStone Academy website.
- Active follow-up of our customers
- One single contact person for each customer
- Regular training sessions - free for clients - about using the StepStone site.
- Regular checks of results, working with our clients