Frequently Asked Questions

On this page you will find all the most frequently asked questions about StepStone.
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How does StepStone work?
You can publish your job vacancies on StepStone. We can put your job online for you or you can publish it yourself. Either way, it will be on the website within 24 hours. Each job remains online for 30 days.
Not a StepStone client yet? In this case, you have two possibilities:
Post your job online yourself, using our 'online order'. You just have to follow five simple steps, and you then receive a confirmation when your job is online.
Contact StepStone to take care of your job posting. Use our contact form or call our Sales on 02/209 98 98
You already have a StepStone account? In that case, you have three possibilities:
Post your job online yourself, using our 'online order'. You just have to follow five simple steps, and you then receive a confirmation when your job is online.
Post your job online yourself, through your StepStone account. Your job will then appear online immediately.
Call your dedicated StepStone contact person or call 02/209 98 98
In any case, your job is also sent to a selection of candidates that match the profile. -
How do I receive the applications?
You can consult all applications through StepStone with your StepStone account. You will be sent the login and password details by e-mail. From here, you can also re-post the job online and access other functions.
You can also choose to have all applications sent to you by e-mail or through your own system.
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Who can help if I have questions or problems?
For questions about your contract, contact your permanent contact person at StepStone.
For practical questions about how you can put your jobs online, lease call our client service on 02/209 98 98.
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How do I post a job?
You can post a job online yourself using an online order. Entering all the information takes five simple steps, and your job will be online within 24 hours. You don’t need a StepStone account to do this, it will be created for you.
If you have a contract with StepStone, you can set up new jobs in your account. Select the template that you want to use, add your logo and choose the text colour. You can then begin to add the text of the job advertisement in the appropriate fields. You can always preview your job as it will appear online.
Choose the categories you want your job to appear in; candidates who search in these categories will then find your job. Add information about your company, and be sure you do not forget the contact data.
If you prefer, we can post your jobs online for you. There is a surcharge for this service.
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What if I want to post more than one job online?
You can post as many jobs online as you like, but it is better to contact someone at StepStone first. Please call 02 209 98 98 to be put through to your contact person; he or she will work with you to see which solution is the most interesting and the most efficient for you. You do not have to post your jobs online manually, we can do it for you.
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Who will put my job online?
The choice is yours!
- You can post your own job online with an online order,
- You can post your own job online in your StepStone account
- OR: We can do it for you.
- You can post your own job online with an online order,
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What will my job look like?
This is mostly up to you, as you can choose between a standard template, a personalised template, or a template fully customised to your brand.
You also decide the length of the job description for yourself. While in newspapers you are bound by certain rules about the length of the text, here you have complete freedom.
View more info about the different job listings template
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How long will my job stay online?
Your job will normally be online for 30 days, though shorter periods are also possible.
You can take your job offline whenever you wish, whether you posted it with an online order or from your StepStone account.
If you have an account, you can retrieve jobs after they have been taken offline, view statistics, re-post your job online and so on.
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How long will it take for my job to appear online?
If you have a StepStone account, you can post your job online immediately. If you use an online order or ask us to post it online for you, your job will be online within24 hours (Mon. – Fri. 9-17h) after confirmation of your order.
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How do I pay?
You can decide for yourself how to pay for an online order: by invoice or with a credit card.
If you get in touch with us and sign a contract, you can pay by invoice.
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How do candidates find my jobs?
You post your jobs in the relevant categories. Candidates who are searching for a job in those categories will see your jobs in their result list. Your job will also be sent to candidates who have the correct profile, through our Job Agent.
The latest jobs always appear at the top of the result list. Your job can also be placed again at the top of the result list or sent again with the Job Agent if they are already online.
For more information, please get in touch with your StepStone contact person on 02/209 98 98.
For more info or a tailored proposal, contact our Sales Team.
Call us on this number:
+32 2 209 98 98
Or contact us per mail:
sales@stepstone.be